Episode 195: Cultural Building Blocks Part 1

In this episode of Leading & Learning Through Safety, Dr. Mark French dives deep into one of his favorite topics—organizational culture—and how emotional intelligence shapes the environment where people truly thrive. Drawing from research published in the Consulting Psychology Journal, Mark explores the concept of an EI-supportive organizational culture and unpacks what it really means to live out corporate values instead of merely displaying them on paper.

Through his signature “garden analogy,” Mark illustrates how culture, like a plant, flourishes only when the environment provides nourishment, care, and room to grow. He breaks down the research that defines culture as both abstract values and observable practices, challenging leaders to ensure their teams experience those values in action—not just in orientation binders.

Mark also examines how real behaviors—what gets rewarded, promoted, or tolerated—ultimately become the building blocks of culture. He connects this to safety and HR, emphasizing that professionals in these fields often lead through influence, not authority. Their courage to challenge leadership and uphold values defines whether an organization practices damage control or genuine continuous improvement.

This episode is a thoughtful reminder that culture doesn’t happen by accident—it’s created every day by what leaders choose to value, model, and reinforce.