Culture Classics: 100 days to feel seen, heard and valued, with Joey Coleman

“In the first 100 days in most organizations, employees feel overwhelmed. They feel unconnected... unseen, unheard, unappreciated… Lots of times leaders will say, "Well, it will be better if we're all back in the office." Why? What proof do you have? As we look at research data... the great majority of employees are happier working remotely than want to work in the office.”
~Joey Coleman

We're republishing one of our "Culture Classics" featuring Joey Coleman, bestselling author of 'Never Lose an Employee Again'. Joey brings a bold, data-backed perspective on employee retention, remote work, and the critical importance of the first 100 days. With experience spanning the CIA, law, academia, and global adventures, Joey’s insights challenge conventional leadership thinking and offer practical strategies for building cultures where people feel seen, heard, and valued.

📢 Do you want to build a high-performance culture? It all starts here: http://www.rethinkculture.co

Production, video, and audio editing by Evangelia Alexaki of Musicove Productions.

Listen to this episode to discover:

• Why the first 100 days are make-or-break for retention
• How remote work can outperform office setups
• What leaders must rethink about HR and culture
• The power of values-driven leadership
• How to build loyalty without overwhelming your team

Further resources:

• Never Lose a Customer Again, by Joey Coleman
• Never Lose an Employee Again, by Joey Coleman
• Never Enough, by Jennifer Breheny Wallace
• A Gentleman in Moscow, by Amor Towles

Episode Chapters:

• 00:00 — Introduction
• 01:49 — Joey’s passion for retention
• 03:26 — About Joey’s second book
• 06:53 — Workplace shifts post-COVID
• 09:02 — The office vs. remote debate
• 10:40 — Making remote work, work
• 14:11 — Engagement and remote setups
• 16:01 — Other engagement factors
• 18:05 — The 100 days methodology
• 20:34 — Onboarding as a strategic tool
• 25:08 — Rethinking HR language
• 26:29 — Two Truths and One Lie
• 28:02 — Joey’s leadership role model
• 31:44 — Defining the ideal leader
• 34:53 — Living and leading by values
• 42:17 — Culture as a leadership priority
• 45:59 — Two Truths and One Lie: Reveal
• 48:56 — Book recommendations