Ep 49 - Lucas Underwood and Jeff Compton | Is Jeff Compton Unemployable?

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Lucas Underwood and Jeff Compton join Mike today to stir the pot, reflect on Jeff cheating in the sumo wrestling match at the ASTA Expo, and how it's okay for shop owners to run their shop differently. The conversation also covers the constant push/pull of personal fulfillment vs the desire to make money for shop owners, and that for this industry to change, it starts with owners investing in themselves and their people.

Timestamps:
00:00 ASTA Sumo Wrestling Bout Recap

08:59 Short-Sighted Industry Tactics are Harmful

14:06 Challenging Traditional Auto Industry Tactics

16:52 "Embracing Unreasonable Hospitality for Change"

26:39 Communication in Workplace Performance

28:49 "Understanding Industry Challenges and Growth"

36:35 Front-End Inefficiency Costs Profits

41:01 Realizing Leadership and Business Skills

46:50 Failed Shop Sales Insights

52:10 Rediscovering Purpose After Feeling Lost

57:41 "Bobby, Send Mike Home!"