
From FBI Hostage Negotiator to High-Performance Leader: Ambition is key, Perfectionism will hold you back: Chris Voss
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In this conversation, former FBI hostage negotiator Chris Voss discusses the importance of navigating negative emotions to gain a competitive advantage. He emphasizes the role of practice and innovation in achieving success, contrasting ambition with perfectionism in performance. Voss also explores the concept of flow state as a key to enhancing performance and even healing, sharing insights from his experiences and observations in both negotiation and sports. In this conversation, the speakers delve into the concept of 'chatter', the internal dialogue we all experience, and how it influences our mindset and actions. They discuss the importance of maintaining a positive and actionable inner dialogue, the impact of surrounding oneself with greatness, and the significance of listening and empathy in conversations. The discussion also touches on navigating difficult conversations, embracing conflict for personal growth, and the journey of learning and adapting in both personal and professional contexts. Ultimately, they emphasize the value of building relationships through tactical empathy and the joy of creating meaningful ventures.
TIMESTAMPS:
00:00 - Introduction and Background
03:01 - Curiosity and Intellectual Growth
06:11 - Navigating Negative Emotions
09:06 - The Power of Practice and Execution
12:04 - Closing the Gap in Sales Performance
14:58 - Ambition vs. Perfectionism in Performance
18:03 - Learning from Wins and Losses
20:59 - The Role of Emotion in Performance
24:09 - Flow State and Its Impact
26:47 - Creating a Positive Environment
29:47 - Harnessing Flow in Daily Work
37:30 - Mindfulness and Positive Chatter
43:02 - The Power of Mentorship and Environment
46:29 - The Importance of Listening and Connection
52:05 - Understanding Emotions and Empathy
01:00:12 - Tactical Empathy in Business and Life
01:06:42 - Building Relationships and Legacy
01:11:32 - Creating Joy and Fun in Business