RESILIENT LAQL WAY MANAGEMENT

Collaborative Intelligence, Customer First, Respect to People, Toxic-Free Workplace, Continuous Improvement, Sustainability

De: Aecio D'Silva

Narrado por: Virtual Voice

This book presents a comprehensive company operation manual, founded on the principles of Collaborative intelligence & Resilient LAQL Way (LeanAgileQualityLeadership Way), authored by Prof. Aecio D’Silva of Moura Enterprises, LLC. It serves as a blueprint that can be readily applied or adapted by businesses and corporations worldwide.
Resilient-LAQL WAY embodies a culture of collaborative intelligence, total-quality-management, lean, agile, and constraint-free thinking. It cultivates an environment of total-quality management, and a lean, agile, and toxicity-free workplace, fostering a leadership approach that goes beyond convention. This methodology empowers companies to venture into uncharted territories, achieve manufacturing feats previously deemed unattainable, surmount perceived impossibilities, and undertake tasks that surpass the boundaries of existing processes, techniques, and systems. Collaborative Intelligence & Resilient LAQL Way encapsulates the essence of Total Quality Management, Lean, Agile, Sustainable methods, and techniques, grounded in a framework of attitudes, values, and principles. It stands as a response to the challenges posed by an ever-accelerating, volatile, uncertain, complex, and ambiguous business landscape. It champions customer-centricity, collaborative intelligence, respect for individuals, continual enhancement, agility, waste, and constraint elimination, as well as environmental and social excellence. The successful implementation of the Collaborative Intelligence & Resilient LAQL Way necessitates the unwavering commitment, participation, and determination of every member of the organization.
This manual transcends being a mere outline for a company's operations; it emerges as a ready-to-adopt resilient leadership guide for organizational management. It simulates the experience of being newly onboarded within a company, where you are handed the manual and told, "This is our operational guide, the essence of how we function. Familiarize yourself, learn, and immediately put into practice what you absorb."
Within this handbook/manual, Prof. D’Silva imparts the knowledge of constructing, embodying, preserving, and leading a company guided by the Resilient LAQL Way. It delves into strategies for collaborative intelligence, perpetual improvement, and generating heightened value for customers, fostering a culture of boundless creativity in the workplace (referred to as “batente”). In essence, it illuminates the path to steering a company driven by continuous customer-centricity, waste elimination, and advancement.
Within an organization embracing the Collaborative Intelligence & Resilient LAQL Way, this approach is fundamentally an attitude. It signifies positive, critical, creative, systemic, and agile thinking. It signifies placing customers at the forefront of every endeavor, valuing individuals, fostering perpetual improvement, eliminating waste, and nurturing a mindset aligned with the principles. It embodies the practice of executing tasks rightly the first time, with optimal efficiency, minimal emissions, and the least utilization of finite resources. It embodies a dedication to quality, innovation, and sustainability, fostering an environment where exceeding customer satisfaction becomes an obsession.
This book compels a reevaluation of leadership within the company. It challenges conventional command-and-control approaches as outdated and relevant only for archaic establishments. Henceforth, you will navigate this book as a fully-fledged company handbook/manual. It guides you in embracing unwavering dedication to a steadfast purpose and refraining from compromising quality for short-term gains. It offers insights into establishing a culture steeped in quality, quality control, continual quality enhancement, and sustainable innovations, and where collaborative intelligence surpasses individual brilliance.