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212º Service: The 10 Rules for Creating a Service Culture
- Narrado por: Derek Shetterly
- Duración: 1 h
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Resumen del Editor
At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great.
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There are many books written about service; however, our goal in this audiobook is to keep it simple. 212 Service presents 10 simple but engaging rules of service that can be listened to by every member of your team in less than 30 minutes. 212 Service is written with real-life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry.
Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
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Historia4.5 out of 5 stars 735
It’s not just you. Stress levels are at an all-time high—so much so that a recently convened panel of medical experts in the US has recommended that all adults under the age of 65 be screened for anxiety. In How to Release Anxiety, Gabby Bernstein offers simple, actionable steps for feeling better, living with more ease, and showing up for those around us. Gabby’s unusual advice: Rather than manage your anxiety, what if you befriended it? Gabby posits that what we befriend, we can ultimately be at ease with. So she invites us to get curious.
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1 out of 5 stars
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Not my thing, but one good point
- De Scott en 10-22-22
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The Gift of Fear
- Survival Signals That Protect Us from Violence
- De: Gavin de Becker
- Narrado por: Gavin de Becker
- Duración: 12 h y 50 m
- Versión completa
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General5 out of 5 stars 1,601
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Narración:5 out of 5 stars 1,395
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Historia5 out of 5 stars 1,386
These days, no one in America feels immune to violence. But now, in this extraordinary, groundbreaking book, the nation's leading expert on predicting violent behavior unlocks the puzzle of human violence and shows that, like every creature on earth, we have within us the ability to predict the harm others might do us and get out of its way. Contrary to popular myth, human violence almost always has a discernible motive and is preceded by clear warning signs.
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2 out of 5 stars
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Decent book severely undermined by last chapter.
- De zachary en 11-01-22
De: Gavin de Becker
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Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- De: Mel Robbins
- Narrado por: Mel Robbins
- Duración: 10 h y 3 m
- Versión completa
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General5 out of 5 stars 18,781
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Narración:5 out of 5 stars 16,160
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Historia5 out of 5 stars 16,020
Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
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5 out of 5 stars
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Stop living in fear
- De Nike7 en 02-08-19
De: Mel Robbins
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Models
- Attract Women Through Honesty
- De: Mark Manson
- Narrado por: Austin Rising
- Duración: 7 h y 52 m
- Versión completa
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General5 out of 5 stars 9,067
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Narración:4.5 out of 5 stars 7,585
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Historia5 out of 5 stars 7,510
Models is the first book ever written on seduction as an emotional process rather than a logical one, a process of connecting with women rather than impressing them. It's the most mature and honest guide on how a man can attract women without faking behavior, without lying and without emulating others. A game-changer.
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3 out of 5 stars
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The content is great but the reader is awful
- De Mark Speener en 06-24-14
De: Mark Manson
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The Confidence Gap
- A Guide to Overcoming Fear and Self-Doubt
- De: Russ Harris, Steven Hayes PhD - foreword
- Narrado por: Graeme Malcolm
- Duración: 7 h y 39 m
- Versión completa
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General4.5 out of 5 stars 6,302
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Narración:4.5 out of 5 stars 5,362
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Historia4.5 out of 5 stars 5,314
Russ Harris offers a surprising solution to low self-confidence, shyness, and insecurity: Rather than trying to "get over" our fears, he says, the secret is to form a new and wiser relationship with them. Paradoxically, it's only when we stop struggling against our fearfulness that we begin to find lasting freedom from it.
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5 out of 5 stars
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The One Book for Overcoming Anxiety
- De Joel Smith en 01-11-16
De: Russ Harris, y otros
Lo que los oyentes dicen sobre 212º Service: The 10 Rules for Creating a Service Culture
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- MARLOWE
- 10-10-16
information needed to become a great leader
this was an easy read packed very usable information. gave me a better insight on what it is to become a leader.
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Total5 out of 5 stars
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Ejecución4 out of 5 stars
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Historia5 out of 5 stars
- Angie Lombardi
- 01-29-21
Great Book
Loved this book, short, sweet and concise. Lots of other books cited throughout so looking forward to buying those as well.
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Total4 out of 5 stars
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Ejecución4 out of 5 stars
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Historia4 out of 5 stars
- Gina
- 11-27-16
Short, but Mighty
This books is a little more than an hour long. 10 solid rules to great customer service and culture building. I enjoyed it...
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- marcio
- 07-31-16
Excellent
This audiobook is a Great listen for anyone looking to take customer service to next level !
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