AUTHOR

Bob Roark

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Bob Roark helps leaders improve efficiency, elevate experiences and drive transformation. He’s the best-selling co-author of “The Success Blueprint” with Brian Tracy and author of “Collaboration for Success.” Fascinated by the art of service management, Bob spent the past 25 years delivering services in multiple industries and collaborating across all business lines to solve real-world problems. In his work he has discovered some straightforward patterns for successfully delivering a no-nonsense approach for organizations to mature, gain a competitive edge, and take their service and support culture to the next level. As a global thought leader, Bob regularly speaks at industry events. He is an AXELOS Ambassador, recognized as one of America’s PremierExperts™, and an MBA graduate of Western Governors University. You can connect with Bob at: www.linkedin.com/in/bobroark www.twitter.com/bobroarkdotcom

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Collaborating for Success: The Future of IT Service and Support Culture

By: Bob Roark

Narrated by: Tom Howery

Length: 3 hrs and 14 mins

Release date: 05-01-19

Language: English

4.5 out of 5 stars 2 ratings
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