This is a very well written book and should be required reading for any transit customer. It's the most educational material a rider could read, if you want to know why your bus is late, or perhaps why that other driver is educating you on why you shouldn't walk in front of the bus before boarding. Whether you're a passenger or an operator, this book covers it all. Not only that, you will learn what operators go through on a daily basis, and some of it ain't pretty, folks.
I drove transit buses for 14 years and was a transit supervisor for 11 years after that. Deke knows of what he speaks.
If you're looking for a great gift for someone who rides, drives, or has anything to do with public transportation, this is the gift .