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5.0 out of 5 starsGreat Book
Reviewed in the United States on June 22, 2020
A great book for people who are self employed and are business owners. To help develop and retain customers.
5.0 out of 5 starsThis is a great read for anyone in sales or self employed
Reviewed in the United States on March 26, 2017
This is a great read for anyone in sales or self employed. I read it in about 3 hours then passed it on to my office receptionist! EVERYONE should read it. Some of it may not apply to you directly, but trust me; you will get an idea or two!
5.0 out of 5 starsPut these easy and simple thoughts into motion and you will automatically ...
Reviewed in the United States on May 5, 2016
This is a must read (and reread) book for ANYONE in customer service. Put these easy and simple thoughts into motion and you will automatically become the best __________ in town. Buy it for all your employees (at least your team leaders) and watch your business grow!
Reviewed in the United States on February 17, 2002
This is an absolute must read for all small busines owners. I've had my own small manufacturing business for 19 years and I can assure you - THERE IS SO MUCH TRUTH IN THESE PAGES THAT YOU IGNORE IT AT YOUR OWN PERIL. Plus, Michael Leboeuf is a excellent writer. Buy it!
Young stylist who come to work in our salon always comment on the number of clients that I have had of many years. I always tell them to read "HOW TO WIN CUSTOMERS & KEEP THEM FOR LIFE". I first read this book many years ago and I can honestly say that it taught me about quality customer service. It is now a part of our in house training program for new employees.