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  • Leading at a Higher Level

  • By: Ken Blanchard
  • Narrated by: Stow Lovejoy
  • Length: 10 hrs and 4 mins
  • Unabridged
  • Overall
    4 out of 5 stars 272
  • Performance
    4 out of 5 stars 125
  • Story
    4 out of 5 stars 124

In Leading at a Higher Level, Blanchard and his colleagues have brought together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and how to make sure people know who you are, where you're going, and what will guide your journey. Blanchard then turns to your customer, extending his breakthrough work on delivering legendary service, creating "raving fans", and developing a true "customer mania".

  • 5 out of 5 stars
  • Good book, good audio, a new perspective

  • By THoward on 11-15-07

Loved it!

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 10-16-15

Was a great motivational read after having just finished our companies SLII 2 day workshop!