Technology has evaporated the barriers of complaint. With smartphones and always-on Internet access, consumers complain more often and across more channels, many of them public. This requires a completely new system for instantly finding, evaluating, and addressing these complaints. Jay Baer and Edison Research conducted a landmark study of more than 2,000 consumers and found that not all complainers ("haters") are created equal.
Would you consider the audio edition of Hug Your Haters to be better than the print version?
I love Jay Baer. I think he's a marketing genius. And I like him reading his own work, because it feels more intimate. Like he's sharing stories and insights in a small workshop setting. However, the only reason I knocked off a star was for his impersonations of accents when he's quoting people. Every time he did an accent, it would throw me out of the narrative for a moment.
The best-selling author of the classic Mars trilogy and The Years of Rice and Salt returns with a riveting new trilogy of cutting-edge science, international politics, and the real-life ramifications of global warming as they are played out in our nation's capital - and in the daily lives of those at the center of the action. Hauntingly realistic, here is a novel of the near future that is inspired by scientific facts already making headlines. BONUS AUDIO: Includes an exclusive introduction by author Kim Stanley Robinson.
What did you love best about Forty Signs of Rain?
I loved the well-researched and effectively communicated science woven into the story. This novel is not plot-driven. Do not think "Day After Tomorrow." This is a quiet story about "real" people living and working while sudden and dramatic climate changes take place.
What was one of the most memorable moments of Forty Signs of Rain?
The last two hours are the most thrilling. The most memorable moment, for me, was the scene between Frank and the woman in the elevator. Well-written, clever, adorably sweet.
Did Peter Ganim and Kim Stanley Robinson do a good job differentiating all the characters? How?
Robinson does a great job differentiating his characters. I'm not crazy about Ganim as a narrator. He pauses in odd places, and his interpretation of female speech patterns is even more awkward.
Anne of Cleves must literally save her neck in a court ruled by a deadly game of politics and the terror of an unpredictable and vengeful king. Her Boleyn Inheritance: accusations and false witnesses. Katherine Howard catches the king's eye within moments of arriving at court, setting in motion a dreadful machine of politics, intrigue, and treason that she does not understand. Her Boleyn Inheritance: the threat of the axe. Jane Rochford's name is a byword for malice, jealousy and twisted lust throughout Europe. Her Boleyn Inheritance: a fortune and a title in exchange for her soul.
The story is terrifying & tragic. The romance is rich & forbidden. The characters are so real...I wept a little for Kitty. And the narration is pitch-perfect. This is one of my favorites.
Layne Prescott, a former high school teacher returning to America after months of living abroad, meets a strange man in a Shanghai airport and ends up carrying a mysterious briefcase with an attached wrist shackle home with him. Back in the small town of Lilly's End, Layne must cope with more than just the effects of his past indiscretions and his recently deceased father's funeral. Each day at precisely 11:23, the small town of Lilly's End sinks into violent chaos, and people are dying.
What did you love best about Eleven Twenty-Three?
I love Hornsby's writing style. The language, the sentence structure, the vocabulary that not only describes but also emotes. His stories are twisting and complex, and this is his best one yet. I was completely hooked on this story from beginning to end.
2 of 2 people found this review helpful
It is Nick and Amy Dunne's fifth wedding anniversary. Presents are being wrapped and reservations are being made when Nick's clever and beautiful wife disappears from their rented McMansion on the Mississippi River. Husband-of-the-Year Nick isn't doing himself any favors with cringe-worthy daydreams. Under mounting pressure from the police and the media - as well as Amy's fiercely doting parents - the town golden boy parades an endless series of lies, deceits, and inappropriate behavior. Nick is oddly evasive, and he's definitely bitter - but is he really a killer?
What could have made this a 4 or 5-star listening experience for you?
The narrators were the only part of this experience that I enjoyed.
What could Gillian Flynn have done to make this a more enjoyable book for you?
The main character Nick was so unlikeable from the start that by the time we discovered he was innocent, I didn't care. I had completely detached myself emotionally from both characters, so who cares how this story ends? Who am I supposed to be invested in?
Also, Nick's actions were so purposefully written to make him look guilty--from things he said to omissions he makes that seemed bizarre when they happened--that when I learned he was innocent and Amy was an unbelievable psychopathic murdering crazy woman, I felt tricked. Not surprised, which is fun in a story. I felt duped.
Which character – as performed by Julia Whelan and Kirby Heyborne – was your favorite?
Nick's sister was the only halfway believable and logical character in the book. I liked her.
What reaction did this book spark in you? Anger, sadness, disappointment?
From the best-selling author of How We Decide comes a sparkling and revelatory look at the new science of creativity. Shattering the myth of muses, higher powers, even creative “types”, Jonah Lehrer demonstrates that creativity is not a single gift possessed by the lucky few. It’s a variety of distinct thought processes that we can all learn to use more effectively. Lehrer reveals the importance of embracing the rut, thinking like a child, daydreaming productively, and adopting an outsider’s perspective.
Would you recommend this book to a friend? Why or why not?
Try to forget the controversy. Remember that there is a very good chance Lehrer made up some of your favorite quotes. What he didn't make up are the insights into how our brains think creatively.
Lehrer isn't a very good narrator, however. It seems like a giant act of ego to read your own book when you don't have a particularly compelling voice. He kind of sounded like a young writer performing his work at a literary reading.