Showing results by narrator "Sean Pratt" in All Categories

"Hold On with a Bulldog Grip and Chew and Choke as Much as Possible": The Grand Offensive: (May–August 1864): The Spring Offensive is launched. A bogus presidential proclamation calling for volunteers and prayers causes panic throughout the North. Grant and Lee battle for six weeks until severe losses force them to a halt. Congressional Radicals pass a bill that will allow Southern States readmittance to the Union as long as they give an oath that they never supported the Confederacy. Southern leaders spread bogus peace overtures. Lincoln reaffirms his commitment to the Emancipation.

Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and many examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!

Dan Green has written 20 engaging chapters guaranteed to give you a quick shot of inspiration and motivation. A must hear for students, athletes, professionals and anyone looking for a new way to think about life. Some of the stories featured include: Bethany Hamilton, John Baker, Ray Kroc, Paul Hamm, Julie Moss, Ben Hogan and Helen Keller. Dan Green is the author of the Finish Strong trilogy. He is also the founder of Finish Strong, LLC and motivational speaker that delivers the finish strong message in an entertaining and impactful way.

In late 2003, Peter Drucker invited Jeffrey Krames to his home in Claremont, California, for a rare interview. The 94-year-old Drucker who had amassed an unprecedented body of published work, comprised of many hundreds of thousands of pages, spent a full day sharing his insights from a lifetime of management consulting and writing. This resulting audiobook is a simple guide that distills the essential wisdom from Drucker's considerable body of work.

The Road to Excellence identifies the common blind spots that can take any business off track. The book gives you six powerful leadership strategies that, when followed, make it easier for you to find the answer to the critical question: What, exactly, stands between my company and organizational excellence - and what do I do about it?

Following in the footsteps of her best-selling Warren Buffett Speaks - written in a conversational style that successfully captures the essence of these business leaders - Janet Lowe reveals the amazing story behind one of the most important new companies of our time by exploring the people and philosophies that have made Google a global phenomenon in less than 15 years.

Rethink your business model to incorporate the power of "user" experiences. What’s the Future of Business? will galvanize a new movement that aligns the tenets of user experience with the vision of innovative leadership to improve business performance, engagement, and relationships for a new generation of consumerism. It provides an overview of real-world experiences versus "user" experiences in relation to products, services, mobile, social media, and commerce, among others.

Good public relations is no longer just icing - it's a strategic imperative more important to your competitive success than even advertising or marketing. This is true whether you're a century-old multibillion-dollar corporation or a penniless startup. In Rethinking Reputation, public relations guru Fraser Seitel and John Doorley, founder of the Academy for Communication Excellence and Leadership at Johnson & Johnson, examine a fascinating new set of case studies.

In this smart, funny, and well-researched audiobook, Benjamin Errett brings together the latest findings from the worlds of psychology, criticism, neuroscience, market research, and more to examine what taste really means - and what it can teach us about ourselves. Covering kitsch, nostalgia, snobbery, bad taste, George Michael, and what it means to be "basic", this is the ultimate listen for anyone who devours popular and not-so-popular culture.

Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential. But to be successful in turbulent times like ours, human capital strategy needs to be broader and much more far reaching.

The dozens of top-performing leaders Colvin interviewed reject the common view that slashing costs and firing employees are all that matter. They see the recession as a rich opportunity to reinvent their organizations and lay the groundwork for future growth.Colvin's 10 solidly grounded strategies will increase your company's competitiveness and build its long-term value.

Whether you are at work or at home, you are probably being asked to do more with less. We often become consumed with what doesn't really matter and spend far too much of our precious time on what doesn't even count. In Simple Is the New Smart, Dr. Rob Fazio shows you how to block out the static so you can turn up the volume on the right information and accelerate your path to success. In an engaging, conversational style, Dr. Fazio offers success strategies that can be used immediately.

In the fall of 1953, during the surface calm and prosperity of post-World War II America, the privileged West Texas Randolph family suffers a terrible blow. As a result, a disparate group of strangers become inextricably linked to the family, and to each other, for the four decades to follow. In the aftermath of their life-altering event, the deep-rooted Randolph clan is left vulnerable not only to threats from the outside, but to more sinister ones from within its own ranks.

Author David Borchard has been helping adults rejuvenate their careers and lives for 30 years. In The Joy of Retirement, he shows you how to reinvent yourself and achieve the kind of fulfillment and meaning you have always dreamed of in your life. Now, you can start crafting your future and discovering your passions.

Even with the economy feeling a little bit better, there is a real fear that markets will stay down and things won't ever get back to normal. But a few brave voices say that this attitude is just too pessimistic.Capitalism has not failed. And it's not time to just give up - on free markets or a better tomorrow. History shows that every time the economy was thought to be done, worn out, finished, it bounced back. The economy is not as fragile as the pessimists think. In fact, things are already improving.

New York pastor Timothy Keller is known for his ability to connect a deep understanding of the Bible with contemporary thought and the practical issues we all face in our lives. My Rock; My Refuge - his first devotional, consisting of all new material - offers inspiration for every day of the year, based on the book of Psalms. Here Keller helps listeners apply the principles he laid out in Prayer: Experiencing Awe and Intimacy with God.

Startup Culture Mindset: A Primer to Building an Amazing Culture and Tribe was written for startup founders or executives who aspire to create an amazing team that buys into the mission. The key is to understand that the founder of a startup or leaders of a company determine the culture on purpose. And in order to do that well, you have to understand the key elements of a culture framework. Based on 20 years of company creation, leadership, and observation, Bernhard Schroeder shares with you the key elements of a culture framework:

To bring the principles of finding the obvious to life, Trout finds obvious solutions to today's troubles for the likes of GM, Coke, Wal-Mart, newspapers, and the bewildering beer business. The fundamental problem is that professional marketers overlook the most obvious and effective ideas entirely, in an attempt to be clever or creative. But if an idea is obvious to you, it will be obvious to your consumer - which is why it will work.

Steve Lome, a residential real estate developer, and coauthor David Kramer, a mortgage broker, nearly lost their shirts when the housing market crashed in 2008. Picking up the pieces, they wrote The $500 Cup of Coffee® to inform and inspire others to build and hold on to their wealth. Writing in a friendly style, they demonstrate that managing money is not difficult, investment is not scary, and financial security is within reach, especially if you're young enough and mindful enough to invest your time wisely.

“I didn’t think he’d do it. I really didn’t think he would. I thought he’d say, whoa, hold on, wait a minute. We made a deal, remember, the land, the blessing, the nation, the descendants as numerous as the sands on the shore and the stars in the sky.” So begins James Goodman’s original and urgent encounter with one of the most compelling and resonant stories ever told - God’s command to Abraham to sacrifice his son Isaac.