People management can be the most rewarding and frustrating part of a leader's job. What aptitudes are valued most in managers and executives? Substantial research and a wealth of shared organizational experience demonstrate that it is a manager's "people skills" that truly make the difference. Co-authors Stephen E. Kohn and Vincent D. O'Connell present an easy-to-understand, sensibly presented review of six indispensable practices used by the bosses everyone admires and likes to work for the most.
In the modern organization, considerable responsibility and authority are delegated to and exercised by teams. Teams plan and deliver client projects and address a wide variety of internal company needs, such as strategic planning, system improvements, and operational decision-making.