More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages.
More than a decade ago, The Gallup Organization combed through its database of more than one million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 best-seller First, Break All the Rules. 12: The Elements of Great Managing is that management classic's long-awaited sequel.
"Love the book! Lot's of great advice!"
Many of the greatest accomplishments can be reached only by two people working together. Tenzing and Hillary were the first to scale Mt. Everest. Malone and Stockton were the key to each other's success on the basketball court. Eisner was never as effective at Disney without Wells.But while some partnerships reach great heights, others fall short. Why do some people click while others clash? What do great pairs have in common?
Rodd Wagner tackles one of the most destructive problems facing organizations today - the breakdown of the relationship between employees and the organizations they work for. Armed with empirical evidence from the provocative studies he leads around the globe, Wagner guides you through the new realities of what it takes to get the highest levels of intensity from people in a more mercenary, skeptical, and wired work world.
Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.