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Phil Gerbyshak

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  • Service Desk Manager's Crash Course | Phil Gerbyshak

    Service Desk Manager's Crash Course

    • UNABRIDGED (2 hrs and 53 mins)
    • By Phil Gerbyshak
    • Narrated By Alexander Adams
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    In Service Desk Manager's Crash Course, you'll learn from the experience of one of the industry's most well-known former practitioners. Phil Gerbyshak offers an updated and easy-to-understand source for the new manager, and a great refresher for the seasoned one. His combination of expertise and easy-to-grasp teaching veers close to genius for a support desk reference.

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