Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, and Web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for effective face-to-face communication; managers need to have the ability to ask the right questions and use the answers to find solutions. Questions That Get Results is an innovative, powerful resource that provides managers with the questions that lead to real answers for motivating employees.
"A very basic and adequate book"