You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves.
"GREAT book that delivers it's title"
As our use of technology has increased, our communication skills have decreased. We text when we should talk. We tweet firings and breakups. Technology creates the illusion of being in touch, but we lose the deeper meaning conveyed by body language, facial expression, and tone of voice. What we need are real, face-to-face conversations. Have we lost that art?