Marcia W. Blenko, Michael C. Mankins, and Paul Rogers, partners in Bain & Company, report on how financial performance is tied to decision making skills.
Twenty years ago, new office technologies like email and teleconferencing contributed to a dramatic boost in productivity. Information flows accelerated. Collaboration with coworkers became easier and easier. Productivity grew significantly faster during the 1990s and early 2000s than in previous years. Today, productivity growth has declined appreciably. Since 2007 it hasn’t even kept up with inflation.