The secret to successful word-of-mouth marketing on the social Web is easy: Be likable. A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther - and faster - than ever before. LIkeable Social Media helps you harness the power of word-of-mouth marketing to transform your business; listen to your customers and prospects deliver value, excitement, and surprise; and most important, learn how to truly engage your customers and help them spread the word.
"Too shallow to be of benefit to most of us"
What does it take to win success and influence? Some people think that in today's hypercompetitive world, it's the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times best-selling author Dave Kerpen, it's actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can teach, lead, and inspire.
"Overly simplistic, lacks depth"
Dave Kerpen knows how important it is for a business to be liked - by customers, employees, stakeholders, and the general public. He wrote the book on it. His groundbreaking best seller Likeable Social Media changed the way businesses interact with their customers on a daily basis. Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success.
"every now and then Common Sense is a good reminder"