Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words.
"Narrator makes this a difficult listen."
Carol Kinsey Goman, a leading workplace body language expert, combines her own experiences with the latest research to identify 50 subtle physical and vocal cues that will enable you to spot destructive workplace lies. She analyzes the role we play in supporting lies - how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. And once you detect a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you - even if it's your boss.
"DUH! Common sense - nothing new here"