In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
"Great book, recommended!"
Newly discharged from the Marines after World War II, Scotty Bowers arrived in Hollywood in 1946. Young, charismatic, and strikingly handsome, he quickly caught the eye of many of the town's stars and starlets. He began sleeping with some himself, and connecting others with his coterie of young, attractive, and sexually free-spirited friends.
Skye Titan's wealthy father thinks he can still dictate his daughter's choice in men. Now widowed and a single mother, Skye isn't the yes-girl she once was. Especially since the love of her life is back in Texas after eight long years. He won't like the answers to the questions he's asking. About why she left him at the altar. And about her eight-year-old daughter.
"Skye was a huge let down..."
If you like teasing lesbian stories, seductive lesbian fiction and arousing lesbian erotica, you will love this.
Is the story about the Star in the East true? And, if so, what exactly was the “star”? While Sir Patrick cannot give a definitive answer, in The Star of Bethlehem, he looks at various astronomical theories and comes up with a possible answer of his own. Who has not heard of the Star in the East? It is one of the most famous stories in the Bible, and tells us how the Wise Men came to Bethlehem to seek out the infant Jesus.
A stellar explosion first detected on June 14 is the brightest one seen so far, researchers report July 8 in the Astronomer’s Telegram. The supernova briefly shone with the light of roughly 600 billion suns, which is about five times as powerful as the previous record holder.
For a young and popular adult entertainer, it can be a challenge to keep fans interested instead of switching allegiance to the next pretty face that comes along. For Sandra Swallows, the plan is simple...she's going to screw a fan. And boy, is this fan in for a treat with deep throat and red-hot sex that will leave him reeling. The best part of all? It's all on webcam!