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The Dental Marketer

The Dental Marketer

By: Michael Arias
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Episodes
  • How Dr. Baik Hit His 5-Year Dental Startup Goals in Half the Time | Dr. Justin Baik | 581
    Nov 13 2025

    What if you could reach your biggest practice goals in half the time you planned, without sacrificing your well-being along the way?

    In this episode, Dr. Justin Baik reveals how he rapidly transformed his vision of dental practice ownership into reality, smashing his five-year plan in just two and a half years. Driven by the weight of student debt, Dr. Baik didn't wait for the "perfect moment." Instead, he seized unique opportunities presented during the COVID-19 pandemic, optimizing financial strategies and decisively launching his practice in a prime retail location outside Chicago.

    Dr. Baik shares the blueprints behind his accelerated success, from leveraging low-interest rates and student loan refinancing to painstaking demographic research and data-driven site selection. He opens up about the practical sacrifices, the value of focusing on growing income (not just saving) and why prioritizing staff satisfaction and operational efficiency are non-negotiable for long-term success. Through honest reflection, Dr. Baik demonstrates how calculated risks, meticulous planning, and adaptable leadership can not only jumpstart your professional journey but also create space for a healthier work-life balance down the line.

    What You'll Learn in This Episode:

    • Smart strategies for paying off student loans in record time
    • How to leverage economic cycles and low-interest rates for financial growth
    • The step-by-step process of using data and demographics to select a winning practice location
    • Why increasing income outperforms simply cutting expenses for rapid debt payoff
    • Tactics to boost staff happiness and retain top talent
    • The importance of relentless operational improvement
    • Navigating the mental challenges and sacrifices of early practice ownership
    • Creating robust systems that eventually give you more personal freedom
    • The mindset shifts needed for sustainable, accelerated growth
    • Practical resources Dr. Baik used to get ahead

    Hit play to discover Dr. Baik’s proven path to achieving dental practice success, faster and smarter!

    Sponsors:

    Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: net32.com/dentalmarketer


    Guest: Dr. Justin Baik

    Practice Name: Fox Pediatric Dentistry

    Check out Justin's Media:‍

    Website: foxpediatricdentistry.com

    Email: justinbaik88@gmail.com

    Host: Michael Arias

    Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/

    Join this podcast's Facebook Group: The Dental Marketer Society

    Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

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    Less than 1 minute
  • 5 Core Metrics You Need to Succeed in Ground Marketing: A Data-First Approach for Dentists | GMS
    Nov 10 2025

    Are your ground marketing events driving real results or just foot traffic with no follow-through?

    Let's learn the secret to transforming your dental practice’s ground marketing efforts by focusing on the numbers that truly matter. In this episode, we unravel the common traps that derail dental teams, like mistaking positive interactions for meaningful impact or tracking a flood of metrics that don’t actually move the needle. Instead, we break down the five essential numbers every team should measure: contacts captured, same-day appointments booked, 24-hour conversions, show rate, and 30-day revenue. You’ll learn why your marketing events should function as mini-labs, designed to capture data, test new tactics, and fine-tune your approach for maximum patient growth.

    We’ll guide you step-by-step through capturing leads more effectively, creating urgency for same-day bookings, and turning opportunities into real appointments within 24 hours. Discover practical language tweaks and reminder systems that boost your show rate and ensure new patients walk through your door. Plus, find out how to track 30-day revenue so you know which efforts yield actual ROI—and when it’s time to double down or walk away from a partnership. You’ll leave with a proven framework for assessing, adjusting, and amplifying your ground marketing strategies (all rooted in actionable data and smart experimentation.)

    What You’ll Learn in This Episode:

    • Why focusing on five core metrics outperforms tracking vanity data
    • The step-by-step system for capturing quality leads at every event
    • How to create urgency and book more same-day appointments
    • Techniques for converting leads within 24 hours for higher success
    • Scripts and strategies to improve your show rate dramatically
    • How to tie each event to measurable, 30-day revenue outcomes
    • Diagnosing weak spots (what your data tells you about your marketing gaps)
    • The formula for running controlled, effective marketing experiments
    • How to run productive team meetings for ongoing ground marketing success
    • Clear benchmarks for deciding when to invest in or drop partnerships

    Tune in now to turn your ground marketing events into real, revenue-generating engines for your practice!

    Learn More About the Ground Marketing Course Here:

    Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment

    Host: Michael Arias

    Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/

    Join this podcast's Facebook Group: The Dental Marketer Society

    Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

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    Less than 1 minute
  • Mastering the Money Chat: How Dental Teams Close More Cases | Susan Leckowicz | 580
    Nov 6 2025

    Ever felt that awkward moment when it’s time to talk dollars and cents with a patient, only to watch their interest in treatment vanish on the way to the front desk?

    In this episode, we’re tackling one of the biggest bottlenecks in dental practice efficiency, "the dreaded financial discussion," and why it’s time to get your entire clinical team fluent in handling money conversations.

    Michael is joined by dental efficiency expert Susan Leckowicz to unpack strategies that empower dental assistants and hygienists to confidently handle treatment costs and scheduling right in the operatory. Susan shares why cross-training staff and implementing standardized financial agreement forms can dramatically cut down on patients changing their minds post-consult, while also making life easier for your team. Hear how direct, early, and clear financial conversations (supported by scripts, flexible payment options, and simple forms) remove uncertainty for patients, build trust, and foster more accepted treatment plans. If you’ve struggled with lost revenue or team discomfort when discussing finances, this episode is packed with practical, step-by-step solutions!

    What You'll Learn in This Episode:

    • Why relying solely on a treatment coordinator can hinder case acceptance
    • Step-by-step tips for cross-training dental assistants and hygienists to discuss finances
    • How to create and leverage a standardized, auto-populated financial agreement form
    • Effective scripts your team can use for confident financial conversations with patients
    • How to seamlessly present payment options like CareCredit and upfront discounts
    • Strategies for building trust and increasing patient commitment to treatment plans
    • Ways to reduce patient drop-off between operatory and front desk
    • Training methods to help your team feel comfortable discussing money
    • The positive impact of streamlined processes on patient experience and productivity

    Hit play now to discover actionable ways to simplify money talks and boost confidence in your treatment plans for your team and your patients!

    Sponsors:

    CallRail: Never miss a call again! Voice Assist answers and qualifies every inbound call 24/7, so you capture every new patient. Try the 14 day free trial for our listeners at: sta.mx/m2wx

    Click the image for a 14 day free trial!


    Guest: Susan Leckowicz

    Business Name: Dental Coaches

    Check out Susan's Media:‍

    Website: dentalcoaches.com

    Email: susan@dentalcoaches.com

    Book a Call with Susan! calendly.com/susan-dentalcoaches/podcast-fa-form

    Host: Michael Arias

    Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/

    Join this podcast's Facebook Group: The Dental Marketer Society

    Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

    Show more Show less
    Less than 1 minute
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