In this time of quiet quitting and burnout, how do organizational leaders create a culture that encourages workers to go above and beyond their job description?

Organizational culture experts Jenny Chatman and Sameer Srivastava are back to answer this question from Meili Hau, the director of the Student Health Center at San Francisco State University. Tune in to hear Jenny and Sameer share real-world insights and research as well as strategies you can put to work to improve your workplace culture.

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!”

You can learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at www.haas.org/culture-kit.

*The Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*

1. Codification – Codify your values and norms and systematically bake them into the fabric of your organization.
2. Opportunity – Set up systems and opportunities for people to not only document their work and share knowledge across boundaries, but also to form relationships and meaningful connections that span those boundaries.
3. Leadership – Leaders should reinforce the big picture, laying out a strong vision that inspires people to go above and beyond their job descriptions to achieve big goals together.

• Who is Quiet Quitting For? [The New York Times]
• The Berkeley-Haas School of Business: Codifying, Embedding, and Sustaining Culture Case Study A and B
• Berkeley Haas Defining Leadership Principles
• Where Culture Really Matters: Berkeley’s Haas School [Poets&Quants]
• How Stripe Built a Writing Culture
• Dean's Speaker Series | Patrick Collison, Co-Founder & CEO, Stripe; Co-Founder, Arc Institute
• The Hidden Power of Social Networks
• Enculturation Trajectories: Language, Cultural Adaptation, and Individual Outcomes in Organizations [Management Science]
• Organizational Commitment and Psychological Attachment: The Effects of Compliance, Identification, and Internalization on Prosocial Behavior [Journal of Applied Psychology]

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!”

You can learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at https://haas.berkeley.edu/culture/culture-kit-podcast/.

*The Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*

Is it better for an organization to have one unified culture or a collection of mini ones? What are the benefits and drawbacks of each approach?

Organizational culture experts Jenny Chatman and Sameer Srivastava are back with more research insights, real-world examples, and tips for company leaders, this time about the complex world of subcultures.

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!”

You can learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at www.haas.org/culturefix.

*Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*

1. Awareness – know what subcultures exist within the organization and anticipate the possibility that they conflict in dysfunctional ways.
2. Agility – be willing to try out different cultural priorities. Before deciding that the counterculture is necessarily problematic you should look at what it is solving for.
3. Alignment – prioritize one cultural norm that applies to all units and unifies the organization rather than trying to be perfectly aligned on everything.

• The Role of Subcultures in Agile Organizations [Leading and Managing People in the Dynamic Organization]
• Maersk: Driving Culture Change at a Century-Old Company to Achieve Measurable Results [Berkeley Haas Case Series]
• Identifying Organizational Subcultures: An Empirical Approach [Journal of Management Studies]
• A Language-Based Method for Assessing Symbolic Boundaries [Sociological Methods & Research]
• The Lasting Leadership Lessons From The Challenger Disaster [Forbes]
• 5 Ways to Create a Culture of Innovation in Your Organisation [Salesforce Blog]

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!”

You can learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at https://haas.berkeley.edu/culture/culture-kit-podcast/.

*The Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*

In this world of hybrid work, how to build and maintain long-lasting and impactful relationships at your company can be a head-scratcher of a question.

The Culture Kit hosts, Jenny Chatman and Sameer Srivastava, are here to help. On today’s episode, they’re answering a question from HubSpot CEO Yamini Rangan about how to keep employees connected whether they’re at home or in the office.

1. Engage – connect people to the broader culture through meaningful shared experiences.
2. Expand – make those shared activities opportunities to broaden their networks within the organization.
3. Experiment – be open to new ways of creating connection, while also being willing to drop bad ideas and adjust over time.

• Our Work-from-Anywhere Future [Harvard Business Review]
• Work-from-anywhere: The productivity effects of geographic flexibility [Strategic Management Journal]
• The Future of WFH [2024 Culture Connect Conference slides – Nick Bloom]
• Does Working From Home Work? Evidence from a Chinese Experiment [NBER]
• The effects of remote work on collaboration among information workers [Nature Human Behavior]
• When choice is demotivating: Can one desire too much of a good thing? [Journal of Personality and Social Psychology]
• How to Build Your Network [Harvard Business Review]
• In the Changing Role of the Office, It’s All about Moments That Matter [Microsoft]
• How Working from Home Boosted Golf
• Case Study: How Visa taps into volunteering to keep its hybrid workforce engaged [TLNT]
• Is Commitment Getting Infected Too? How COVID-19 Stay-Home Orders Influence Workgroup Commitment
• The Ritual Effect
• Remote Work Revolution

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!”

You can learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at https://haas.berkeley.edu/culture/culture-kit-podcast/.

*The Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*