Joan Nguyen is the Co-Founder and CEO of bumo, a brand that provides outstanding on-demand childcare for families and employers.

Bumo considers itself in the business of 'parent care' and today you can learn all about the TLC she and her Co-Founder put into crafting the bumo brand very hands-on, strategic, and filled with raw authenticity.

Trust is bumo’s brand DNA, but with an audience of new parents, you show trustworthiness very differently than you would with a financial organization for example.

Listen in as we talk all things branding, but we also dive into the psychology that drives purchasing decisions, data that could point you the wrong way, and how bumo ended up with 'obsessive users' despite the many pivots in the brand’s journey.

It was a fascinating conversation and I am excited to share it with all you brand-builders, may you be a founder or a marketer or a designer: This one is not be missed, despite the subpar audio on my end given a slew of technical difficulties. Yes, this can even happen to those who have recorded 100+ episodes. Joan labeled it 'resilience' and that is exactly how I see it.

Bennett Maxwell is the Founder and Chairman of Dirty Dough, one of the fastest-growing restaurant concepts in the US with 70 locations and another couple hundred in development.

In this episode, we get to hear how Bennett’s authentic reaction to a lawsuit that could have taken the business out instead created brand buzz, helped build his tribe, and added to the company's growth.

We dive into the idea of instilling your personal mission into your company, how listening to a team member's interactions with a customer changed the meaning of this brand's name, and how color choices can directly affect business success.

That and so much more in this delightful conversation with Dirty Dough’s Founder, stuffed with gooey insights.

Michelle Penczak was my assistant for 3 years. Today she runs a 400-people strong brand employing military spouses that made #297 on the Inc 5000 last year. Squared Away is rooted in a mutual bond between people and philosophies and is doing what I keep advising most everyone to be doing: The brand is highly niche-focused, was born out of a personal necessity, and came with a tribe in-tow.