Episodes

  • Wharton’s Peter Cappelli on changing the talent equation

    Wharton’s Peter Cappelli on changing the talent equation
    May 1 2024
    What are the consequences of treating employees as an expense rather than an asset? Cappelli argues that this “penny wise and pound foolish” practice hurts the bottom line by discouraging investments in a skilled workforce and prioritizing downsizing, irrespective of efficiency. How changes in management and reporting can realign incentives. Also, C-suite demographics and the impact of AI.
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    43 mins
  • Western Governors University: Pursuing the network effects of competency based education

    Western Governors University: Pursuing the network effects of competency based education
    Apr 17 2024
    WGU President Scott Pulsipher returns to the podcast for an update on the online institution’s mission to extend the reach of skill-oriented instruction. The HBS grad argues that the focus on competency rather than credit hours democratizes college access and economic opportunity.
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    40 mins
  • Guest Appearance: Joe Fuller on CSU's Spur of the Moment

    Guest Appearance: Joe Fuller on CSU's Spur of the Moment
    Apr 11 2024
    Managing the Future of Work co-chair Joe Fuller joins Colorado State University's Jocelyn Hittle to discuss his work on the Managing the Future of Work project and the Harvard Project on Workforce and to consider broader workforce trends.
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    53 mins
  • IBM CHRO Nickle LaMoreaux on AI and the culture of skills building

    IBM CHRO Nickle LaMoreaux on AI and the culture of skills building
    Apr 3 2024
    As the digital economy pushes companies to prioritize continuous learning, HR strategies need to emphasize customization, flexibility, and support for diverse work-life needs.
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    46 mins
  • Morningstar CEO Kunal Kapoor: How AI can raise the investment IQ

    Morningstar CEO Kunal Kapoor: How AI can raise the investment IQ
    Mar 22 2024
    AI's potential is tempered by the need for reliability and consistency in financial intelligence. How is Morningstar adopting the technology, upskilling its 10,000-strong global workforce, and competing for talent? Also, factoring sustainability and workforce strategy in ratings and risk analysis.
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    32 mins
  • Cleveland Clinic’s formula for a robust healthcare workforce

    Cleveland Clinic’s formula for a robust healthcare workforce
    Mar 6 2024
    Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.
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    37 mins
  • Microsoft’s AI perspective: From chatbots to reengineering the organization

    Microsoft’s AI perspective: From chatbots to reengineering the organization
    Feb 21 2024
    AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection, responsible AI, and upskilling.
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    42 mins
  • ServiceNow’s Amy Regan Morehouse on workforce transformation

    ServiceNow’s Amy Regan Morehouse on workforce transformation
    Feb 7 2024
    Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?
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    32 mins