• Making Numbers Count

  • The Art and Science of Communicating Numbers
  • By: Chip Heath, Karla Starr
  • Narrated by: Kathe Mazur
  • Length: 4 hrs and 35 mins
  • 4.4 out of 5 stars (187 ratings)

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Making Numbers Count  By  cover art

Making Numbers Count

By: Chip Heath, Karla Starr
Narrated by: Kathe Mazur
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Publisher's summary

A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data - from best-selling business author Chip Heath.

How much bigger is a billion than a million?

Well, a million seconds is 12 days. A billion seconds is...32 years.

Understanding numbers is essential - but humans aren’t built to understand them. Until very recently, most languages had no words for numbers greater than five - anything from six to infinity was known as “lots”. While the numbers in our world have gotten increasingly complex, our brains are stuck in the past. How can we translate millions and billions and milliseconds and nanometers into things we can comprehend and use?

Author Chip Heath has excelled at teaching others about making ideas stick, and here, in Making Numbers Count, he outlines specific principles that reveal how to translate a number into our brain’s language. This book is filled with examples of extreme number makeovers, vivid before-and-after examples that take a dry number and present it in a way that people click in and say, “Wow, now I get it!”

You will learn principles such as:

  • Simple perspective cues: Researchers at Microsoft found that adding one simple comparison sentence doubled how accurately users estimated statistics like population and area of countries.
  • Vividness: Get perspective on the size of a nucleus by imagining a bee in a cathedral, or a pea in a racetrack, which are easier to envision than “1/100,000th of the size of an atom.”
  • Convert to a process: Capitalize on our intuitive sense of time (five gigabytes of music storage turns into “two months of commutes, without repeating a song”).
  • Emotional measuring sticks: Frame the number in a way that people already care about (“that medical protocol would save twice as many women as curing breast cancer”).

Whether you’re interested in global problems like climate change, running a tech firm or a farm, or just explaining how many Cokes you’d have to drink if you burned calories like a hummingbird, this book will help math-lovers and math-haters alike translate the numbers that animate our world - allowing us to bring more data, more naturally, into decisions in our schools, our workplaces, and our society.

©2022 Chip Heath. All rights reserved. (P)2022 Simon & Schuster, Inc. All rights reserved.

What listeners say about Making Numbers Count

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Love the perspective

Numbers are important in life, not just mathematics but meaningful in every way, after this reading guarantee a new perspective.

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Concise & clear; concrete examples

book is concise and clear. gives concrete examples of good ways to express complex ideas. very good narration.

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Easy to understand harder to apply

This is great stuff. As a statistician, I fully appreciate their approach to numbers. It does take some effort to apply, but worth it.

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Good perspective on a universal challenge

I like specificity at a level that makes most folks' eyes glaze over. This book helped me appreciate others' priorities. For instance, I now understand that news articles that round their numbers aren't (necessarily) trying to obfuscate the reality, but make things accessible to a wider audience.

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informative, structured and a little too obvious

You know that feeling of reading something that is well structured, well phrased (but very much using North American examples), and helps you consolidate the obvious and intuitive? Well, if you do, this is what this book helps you doing. I did finish with a better grasp and awareness of how to think about and use statistics in a variety of contexts, but also a sensation of superficiality and sometimes even apology of lack of rigor on behalf of message efficacy.

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Making political comments apparently counts.

Audible must include political bias in all of the listening versions on this platform. Please. Eventually I will quit this venue, unless I am given a warning about possible, statistical, examples that show the cards being dealt.

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Great material but book in hand - better option

I love the Heaths (and Starr's) stuff and was really excited about getting this book. Downloaded it immediately and started it. I stayed engaged til about half way, then it became overwhelming to listen to without seeing.

Funny, some of the principles from the book apply just as directly to reading it over listening to it (at least for me). Others may have found the audible incredible. I'm just one voice but I would have preferred having it in hand.

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I feel smarter already!

If you’ve ever wanted to understand how to communicate data effectively, this is for you. I learned lots (pun intended)! Get this book to improve your communications skills no matter your field.

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Making Numbers Count Makes It Real

Great practical insights in communicating complex even simple numbers with impact. If 87% of statistics are made up, 9 of 10 facts are fiction.

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Super-useful takeaways

The examples alone are worth the read/listen. But the learning in how to get from difficult to relate facts to useful stories will certainly make my job/life easier.

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