Brands are not just names slapped on products by the marketing department; they embody the value those products have for your customers. That may be more true for high-tech products than it is for soap. Branding experts Scott Ward, Larry Light, and Jonathan Goldstine discuss the rewards of brand management. This article, which originally appeared in the July-August 1999
Harvard Business Review, is offered in audio form exclusively through Audible.
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©1999 by the President and Fellows of Harvard College, All Rights Reserved; (P)1999 Audible Inc.