Dealing with People You Can't Stand: How to Bring Out The Best in People at Their Worst

People Can't Drive You Crazy If You Don't Give Them the Keys

• UNABRIDGED (5 hrs and 32 mins)
• By Mike Bechtle
• Narrated By Mike Bechtle
• Whispersync for Voice-ready

You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves.

Comebacks at Work: Using Conversation to Master Confrontation

• UNABRIDGED (7 hrs and 27 mins)
• By Kathleen Reardon, Christopher T. Noblet
• Narrated By Susan Ericksen
• Whispersync for Voice-ready

Ever wish that you could have a "do over" after a conversation at work? Do you often find yourself regretting what you've said to a coworker - or kicking yourself for not saying something better, stronger, or more precise? If so, you're like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say - and how to say it better - next time.

Dealing with Difficult People: Creating Success Series

• UNABRIDGED (3 hrs and 46 mins)
• By Roy Lilley
• Narrated By Daniel Philpott
• Whispersync for Voice-ready

Dealing with Difficult People looks at individual behaviour, what drives it, and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues.

A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business, and for anyone who has to deal with difficult colleagues or the public.

Real Influence: Persuade Without Pushing and Gain Without Giving In

• UNABRIDGED (6 hrs and 19 mins)
• By Mark Goulston, M.D., Dr. John Ullmen
• Narrated By Walter Dixon
• Whispersync for Voice-ready

People won't put up with being "sold" anymore. If they sense they are being pushed, their guard goes up - and even if they do comply, lingering resentment undermines the relationship...maybe forever. Yet, most books on influence still portray it as something you "do to" someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occasionally wear down a colleague's or client's resistance, but they fail to produce the mutual trust that sustains successful relationships.

The Nice Girl Syndrome: Stop Being Manipulated and Abused - and Start Standing Up for Yourself

• UNABRIDGED (8 hrs and 35 mins)
• By Beverly Engel
• Narrated By Emily Durante

Are you too nice for your own good? Do family members manipulate you? Do coworkers take advantage of you? If this sounds familiar, listen to The Nice Girl Syndrome. In this breakthrough guide, renowned author and therapist Beverly Engel, who has helped thousands of women recognize and leave emotionally abusive relationships, can show you how to take control of your life and take care of yourself.