Peak: How Great Companies Get Their Mojo from Maslow

Mr. Conley has basically aggregated the knowledge of a large number of business authors into one strategy for the hospitality industry which is difficult to apply to some business sectors. Unfortunately, it appears as though he has since changed his entire business plan to more match those competitors from whom he originally differentiated himself. Thus, the book often feels like a study in idealism versus hypocrisy. To top that off, Mr. Conley himself reads the book without much enthusiasm or fortitude, leaving the performance somewhat flat compared to professional voices and leaving room for doubt in what often comes across as a faith based proposal.
For the most part, the references in the book, which is heavily footnoted, are valuable. They make up the primary reason to recommend this listen.

As noted in other reviews, this is basically Chip's spin on many other business writers' works as they relate to his business. I found it interesting and helpful, but the highlight was adding some new books to my "I've got to read that" list. As such, a hard copy of the book with it's footnotes would be helpful.

Another reason to get a hard copy instead of an audio book is that The author's narration is pretty bad. It is almost unlistenable at times. It's as if he's reading the words for the first time.

The book's content is commendable, but the audio version is simply the worst I have ever listened to. Buy the hard copy.