For individuals and organizations, excellence is no longer merely an option - survival requires it. But to thrive, excel and lead in our Knowledge Worker Age, we must move beyond effectiveness to greatness. In The 8th Habit, leadership guru Stephen Covey writes that accessing a higher level of human genius and motivation requires a sea change in thinking: a new mind-set and skill set - in short, an additional habit to those featured in his book The 7 Habits of Highly Effective People. Covey explains that the crucial challenge is to find our own voice and inspire others to find theirs.
According to sales expert Jeff Thull, to succeed in value creation, you must have technical expertise in service and support, you must know how to sell your wares to needy customers, and you must be able to position your company as a "sole source" to customers over time. These are the essential tenets of The Prime Solution: a detailed explanation of how businesses can close the value gap that separates the value that is promised to customers from the actual value achieved.
Bridging the Culture Gap is based on the real-life business situations of the authors' many international clients. Featuring numerous case studies, cultural preference scales and practical tips, Bridging the Culture Gap helps those of any nationality to become better communicators. Whether you are planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, the advice of international training experts Penny Carte and Chris Fox can help you ensure that your cultural-awareness antennae are well tuned.
Then, hear the full version of The 8th Habit.
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