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To Keep Your Customers, Keep it Simple (Harvard Business Review)
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LENGTH18 mins
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RELEASE DATE05-10-12
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Program TypePeriodical
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Publisher's Summary
You should keep it simple if you want to keep your customers.
This article was first published in the May 2012 double issue of Harvard Business Review.
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©2012 by the President and Fellows of Harvard College, All Rights Reserved (P)2012 Audible Inc.
What Members Say
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"Excellent"
If you could sum up To Keep Your Customers, Keep it Simple (Harvard Business Review) in three words, what would they be?Short, to the point and a very interesting observation of marketing in retail and other industries.
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