UnAwesome is UnAcceptable.
The Book of Business Awesome is designed as two short books put together. Covering key business concepts related to marketing, branding, human resources, public relations, social media, and customer service, The Book of Business Awesome includes case studies of successful businesses that gained exposure through being awesome and effective. This book provides actionable tools enabling readers to apply the concepts immediately to their own businesses.
The flip side of the book, The Book of Business UnAwesome, shares the train-wreck stories of unsuccessful businesses and showcases what not to do. Key concepts include:
Download the accompanying reference guide.
©2012 Scott Stratten (P)2012 Audible, Inc.
"Stratten Smashes It Out Of The Park Again"
If you're read Unmarketing, you'll also love this book. It is a bit heavy on the social media side, which is for a good reason - because it is so important to the conversation and authenticity of every brand these days.
Scott doesn't just pay social media lip service though, he stresses time and time again that your clients/customers have a voice, and they're using that voice, so you need to figure out where that is happening and engage with them.
Its a must read for anyone dealing with marketing!