![Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition | [Kerry Patterson]](http://ecx.images-amazon.com/images/I/51kM7vLD0dL._SL175_.jpg "Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition | [Kerry Patterson]")
Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
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- Regular Price :$25.20Special Offer: Learn how to get this for $7.49 !
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Average Customer Rating
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LENGTH6 hrs and 27 mins
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RELEASE DATE10-17-12
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AUDIO FORMATS
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Program TypeAudiobook
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PUBLISHER
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Publisher's Summary
The New York Times best seller that changed the way millions communicate is now available in audio.
Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.
Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation:
- New firsthand accounts of how these skills changed readers' lives
- New case studies showing how business leaders successfully applied these methods to achieve results
- New links to videos teaching what to do and what to avoid during crucial conversations
- New research findings offering fresh insights for applying the skills taught in the book
Crucial Conversations is filled with practical advice you can start using today:
- Prepare for high-stakes conversations
- Make it safe to talk about almost anything
- Transform unpleasant emotions into powerful dialogue
- Be persuasive, not abrasive
Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
©2012 McGraw-Hill (P)2012 McGraw-Hill
What the Critics Say
"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book deserves to take its place as one of the key thought leadership contributions of our time." (From the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People)
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." (Mark Victor Hansen, cocreator of the number one New York Times best-selling series Chicken Soup for the Soul)
"Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation." (Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association)
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What Members Say
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"Everyone should read this book"
What did you like best about this story?The information in this book should be taught as a basic skill for everyone. My wish is for this communication tactic to become 'common knowledge' shared in the home, schools and workforce.
2 of 2 people found this review helpful -
Guilherme B. Boettch Boston, MA USA 12-16-12 Member Since 2012
Head of Development, persuing masters degree in information visualization
- HELPFUL VOTES
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- REVIEWS
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"Changed my perception of life"
It is no overstatement that this book has effectively changed how I perceive life around me in any human interaction. From my relationship to my professional day-to-day exchanges, the ideas from this book have permeated the foundations and execution and, most importantly, greatly improved the outcome.
Thank you, authors, for providing the tools for me to deal with my own problems.2 of 3 people found this review helpful -
"An easy listen"
Useful enough of a book with good points. A slightly different take on the same subject as Dale Carnegie's "How to win friends and influence people," which if I were to choose between the two I would go with Dale Carnegie's seminal book as the message here isn't as direct, but if you're interested in the subject and have already read/listened to Mr. Carnegie's, then this is a good compliment.
0 of 0 people found this review helpful -
"Another Awesome Listen!"
Where does Crucial Conversations rank among all the audiobooks you’ve listened to so far?Probably one of the most important books I've listened to in the past year.
What’s an idea from the book that you will remember?When you feel "lost" in a conversation, You ask yourself, what do I want to achieve here?
0 of 0 people found this review helpful -
"The right information at the right time"
If you could sum up Crucial Conversations in three words, what would they be?Enlightening, empowering, positive
Who was your favorite character and why?The example where the CEO wanted to reduce costs across the business but was unaware of the feeling within the team regarding her new office costs, etc
0 of 0 people found this review helpful -
"I listened to this one second"
What could have made this a 4 or 5-star listening experience for you?I listened to crucial confrontation first and thoroughly loved the book so I then attempted to listen to this book crucial conversations. I was thoroughly disappointed. first, the voice of conversations reminded me of some high strung arrogant young white guy. I cant relate. Secondly, much of the book i had already heard in crucial confrontations but with a narrator i enjoyed. it was a wasted credit for me.
What could Kerry Patterson have done to make this a more enjoyable book for you?different narrator and maybe warned to read the books in order. after reading the second one first, this was a ditto book and a waste of credit
What didn’t you like about the narrator’s performance?for some reason i disliked the narrator. he came across to me as arrogant, young, white guy
What reaction did this book spark in you? Anger, sadness, disappointment?disappointment, i could not get past the first chapter
Any additional comments?would like a refund
0 of 4 people found this review helpful