©2016 Book Summary (P)2016 Book Summary
This is a great summary. I had read the entire book earlier but wanted an abbreviated version. I recommend this summary.
Totally in love with this app, I wish I knew about it a lot sooner.
Totally recommend this book to anyone interested in becoming a better sales or customer service rep.
The vo talent was not the right choice for this content. He sounds robotic and his cadence/pacing is jarring. I couldn't focus on the material because I was so distracted by his speech style. I'm sure he's great for other content, but this book was poorly done, don't waste your money.
"The things we should know!"
Treat people the right way and you will as a consequence achieve the things you want. The world won't turn on its own, we have to help make it.
"As a summary it's great but...."
I've been in business for a while and I don't agree with EVERYTHING but it has some good tips.
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