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Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results | [Judith E. Glaser]

Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.
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Publisher's Summary

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.

©2013 Judith E. Glaser (P)2014 Gildan Media LLC

What the Critics Say

"Glaser's idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate "thinking different" among practitioners, faculty, and students of business. High recommended." (Library Journal)

What Members Say

Average Customer Rating

3.8 (21 )
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4.0 (16 )
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  •  
    Federico Alvarez 11-21-14 Member Since 2014
    HELPFUL VOTES
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    "Medocre book"
    Would you try another book from Judith E. Glaser and/or Karen Saltus?

    Maybe, the book started good with some interesting insights about the conversations and our influence on people but later on, the interesting part disolved leaving us with no real concrete advise or teaching rather than the old "be nice" or "be yourself". Also tryed to sumarize poorly NLP concepts.


    Would you ever listen to anything by Judith E. Glaser again?

    Maybe, depends on theb book and the ratings.


    What didn’t you like about Karen Saltus’s performance?

    It was afair performance.


    If you could play editor, what scene or scenes would you have cut from Conversational Intelligence?

    I would make the author to present the ideas in a more clear way.


    1 of 1 people found this review helpful
  •  
    Curiousgeorge 05-16-14
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    "Great insights"
    What did you love best about Conversational Intelligence?

    This book was a really nice look at how conversations can spark great things, but more importantly, giving some insight into what stops us have great conversations.


    2 of 3 people found this review helpful
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