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Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results | [Judith E. Glaser]

Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.
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Publisher's Summary

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Download the accompanying reference guide.

©2013 Judith E. Glaser (P)2014 Gildan Media LLC

What the Critics Say

"Glaser's idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate "thinking different" among practitioners, faculty, and students of business. High recommended." (Library Journal)

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    Curiousgeorge 05-16-14
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    What did you love best about Conversational Intelligence?

    This book was a really nice look at how conversations can spark great things, but more importantly, giving some insight into what stops us have great conversations.


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