As the CEO of Zappos.com, Tony Hsieh has achieved phenomenal company growth through revolutionary approaches to marketing, human resources, and customer service. Under his leadership, in 2009, Amazon acquired Zappos with shares valued at $1.2 billion. Tony Hsieh, speaking before a live audience at The Asia Society, on May 26, 2010.
©2010 The Asia Society (P)2010 The Asia Society
"insights after insights..."
Very valuable insights one after another... Great for anyone that wants to build company culture and customer service yet do it with full respect of the higher purpose of oneself and the company.
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