A practical guide to developing and implementing a comprehensive business-management system that integrates quality, environmental, and safety and incorporates lean and Six Sigma to reduce waste and variation. Lots of real-life examples and step-by-step instructions, including a fast and repeatable implementation model that can be done in as little as eight weeks. As a bonus these systems are compliant with the international ISO standards and are easy to implement and maintain in any industry. Marnie Schmidt uses her experience as a lean Six Sigma black belt and more than 20 years of hands-on experience in management, strategic planning, and process improvement to simplify the process and help leverage the most-effective management tools to maximize business performance.
©2014 Marnie Schmidt (P)2015 Marnie Schmidt
Five star content. My only criticism was on the narration. Narrator's voice was pleasant, but she read words like quote and end quote and open parentheses. It was very distracting from topic and, ironically, added waste to the book.
oK I have the same experiences and qualifications as the author. Its a good executive read but the constant use of parentheses, end parentheses, drove me nuts.
Book had great content and I ordered a paperback but the narrator was completely annoying. Ma'am, please don't READ the punctuation but instead allow it to guide your inflection.
I could not listen to the narration of this book because of the Siri like format. The narrator has a great voice and reads well but includes the words "begin quote, end quote, open parenthesis and close parenthesis" - it might have been ok on occasion but the author uses a lot of quotes and parenthesis.
I have been in organizations of which I embraced lean, however always wondered why I still hear from those within who do not embrace. Is this a reflection of poor trickle down from half-vested management, or is there just always going to be acceptable resistance?
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