Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO.
The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in 90 days, or else Bill's entire department will be outsourced.
With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow, streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited.
In a fast-paced and entertaining style, narrator Chris Ruen brings to life a story by three luminaries of the DevOps movement. Listeners will not only learn how to improve their own IT organizations, they'll never view IT the same way again.
©2014 Gene Kim, Kevin Behr, and George Spafford (P)2015 Gene Kim, Kevin Behr, and George Spafford
I honestly didn't know a book like this could exist. The format really took me by surprise, but luckily, it was a pleasant one. Essentially it follows a newly promoted IT operations manager as he tries to improve the way the IT department works in his company while struggling with all the bureaucratic challenges that come with higher management positions. The really interesting part though, is that the book goes through a lot of sound theoretical concepts and we see how they're applied practically in the business.
It's still more of a novel in that it has a story and interesting characters that you see grow, which really are the driving force behind this book. The story and setting are relatively basic, but that's actually perfect since it's easier to relate to when there's all the theoretical content to get your head around. It's hard to be too critical of the characters, since again, they're mostly there to make a point and generalize the type of people that you encounter in organizations. That being said, there were some characters and events that were a little too unbelievable, which often broke the sense of realism and made you realize that you're reading a fictional story.
This kind of book would be a great source for students to study from since rarely have I seen theory and practice so closely linked in a book. Usually it's a ton of theory pushed down your throat with a sprinkling of real world examples thrown in. There's definitely some leaps and issues that would have to be addressed, but if anything, that would make it more interesting to disseminate. I'm just a bit worried now that someone reading this thinks they can turn their whole company around in three months.
If you work in IT, you MUST read this book! It will save your sanity! Having been in IT for my entire career, it hits closer to home than anything I've read before. It's like "The Goal" by Eli Goldratt for IT!
I have been in the help desk, I have been in IT management, I have been in the upper echelons of management and business ownership.
The ideas put forth in this book are groundbreaking for today's economy and will be the groundwork for the highly agile businesses of the 21st Century.
If you want to make progress in your Enterprise and you are getting blowback from your managers, give them this book.
I am not in business or IT. this couldn't be further from my field or life. but still, somehow the story was compelling enough that I read it for the pure entertainment and really enjoyed it.
Even if you are not in a management role, this book is phenomenal! As a developer, there is so much to take away and apply to my everyday work. The only negative is that I wish I read this sooner.
I am not an IT guy but a blue collar worker. There is a lot of understanding of processes that translate to everything in the business field.
I would recommend this to everyone who is in any business. It gives good examples of work and problem solving.
Take a chance and listen to, or read this book
Quite accurately describes contemporary IT culture in a way that I'm sure a lot of IT organizations can relate too and a surprisingly entertaining listen.
I could not find the words to thank the authors whom built such a well structured and informative book. This is a must read for any IT manager. I would also sincerely thank the narrator who made the listening of this book a great experience. God bless you all !
This book is very entertaining AND very informative. It illustrates many real world IT and organizational scenarios, that I can relate to. I have read many Lean/quality books and this does a great job comparing IT to manufacturing. It gets into a lot of technical, but does it in a way that will be understandable to everyone. The final chapter should be taken to heart by anyone who would like their business to survive for years to come!!!
How to move from dysfunctional to predictable and repeatable.
It's a book that references technical teams; development, operational and information security.
I liked the way you get to follow Bill on his journey transforming a typical IT shop into a DevOps unit integral to the business' success.
I thoroughly enjoyed it, and like how ITIL and DevOps is weaved through the story. It's given me a lot more to think about, and what I can do to transform my humble digital IT shop...
"How IT can help the business WIN"
An eye opener. A good read, good therapy, a great mindset and a practical guide.
If you are a passionate practitioner of technology to achieve successful business outcomes then read this book.
"An example of Audiobooks being better"
This is one of those books where reading it would have been much harder than listening to the audiobook. Listening to it being spoken makes it feel a little bit like just overhearing a conversation from a friend or colleague, which is easier to listen to than read. The book is full of office politics, and overcoming problems in an office, so if that type of thing bothers you it's one to avoid, but if you find office politics amusing - or can enjoy the absurdity of it all then it's a book you'll enjoy
From large IT into lean principles and devops. What a wonderful book.
Powerful story and messages about triumph in the face of adversity and the application of common sense and team work
"project management and IT"
This is probably one of the best books I've ever listened to. The storytelling is great and helps give you a grounding in IT operations and project management. I whole heartedly recommend this book.
This should be required reading for anyone working in IT or In a senior business role.
This book novelises quite successfully a journey of discovery as an IT Manager raises his sights and game to focus on the organisation not the tool. As one character says 'it is not rocket science' but even the obvious point land in unfamiliar ways and I found myself comparing the story to my own organisation. This has a wider application than just IT. It was a pleasure to consider these ways of thinking in the setting of a pretty good novel ableit that some characters seem broadly drawn. That said - the characters were drawn the way you see your colleagues and the story is told first person. A good read and listen.
"If you work in tech"
If you work in IT/sys eng/Dev/Dev Ops, you need to read this book. I worked in a department that had issues like this and now we are sitting in a better place than we were then, so can relate.
"A perfect introduction to DevOps"
Very well written and naratted.... A great way to explain the problem and then solve it step by step......
"understanding dev ops through a realistic example"
helpful story for illustrating and highlighting how devops comes to exist and what it can deliver
"IT Crowd for the masses"
A superbly accurate book that anybody who has ever worked in IT should read. Will read it again and again.
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