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The Heart and Soul of Excellence | [Tom Peters]

The Heart and Soul of Excellence

The coauthor of In Search of Excellence offers practical insights on business, management, leadership, and success. This audio program covers listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service.
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Publisher's Summary

The coauthor of In Search of Excellence offers practical insights on business, management, leadership, and success. This audio program covers listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service.

If you like this audiobook, download the rest of Tom Peters' business titles.

©1989 Tom Peters; (P)2006 Random House Audio

What Members Say

Average Customer Rating

3.5 (22 )
5 star
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3.9 (8 )
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Story
4.0 (8 )
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Performance
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  •  
    DrDavis 03-10-08
    DrDavis 03-10-08 Member Since 2007
    HELPFUL VOTES
    19
    ratings
    REVIEWS
    15
    3
    FOLLOWERS
    FOLLOWING
    0
    2
    Overall
    "Not Impressed"

    This very short Tom Peters book was not at all impressive. The basic premise of the book is simple ideas can provide you with an inroad to excellence. Given the opportunity I would not have waisted one of my credits on this book.

    3 of 4 people found this review helpful
  •  
    Anthony Rosamond, CA, United States 01-16-14
    Anthony Rosamond, CA, United States 01-16-14 Member Since 2011
    ratings
    REVIEWS
    9
    5
    Overall
    Performance
    Story
    "Rather weak"
    What did you like best about The Heart and Soul of Excellence? What did you like least?

    Good examples, but few and strong and not easily applicable to the diversity of jobs there are.


    What did you like best about this story?

    The examples.


    Which scene was your favorite?

    McDonalds and MBWA.


    Was The Heart and Soul of Excellence worth the listening time?

    Not really.


    0 of 0 people found this review helpful
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