The Carrot Principle reveals the groundbreaking results of one of the most in-depth management studies ever undertaken, showing definitively that the most successful managers provide their employees with frequent and effective recognition. Drawing on case studies from leading companies, including Disney, DHL, KPMG, and Pepsi Bottling Group, best-selling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing results. And they show how great managers motivate employees to excel by offering constructive praise and meaningful rewards, and in doing so achieve higher productivity, engagement, retention, and customer satisfaction.
This exceptional program, sure to become a modern-day classic, presents the simple steps to becoming a Carrot Principle manager and building a recognition culture in your organization. Following these steps will make you a high-performance leader and take your team to a new level of achievement.
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©2007 O.C. Tanner Company. All rights reserved; (P)2007 Simon and Schuster Inc. All rights reserved.
The authors cited several studies in order to legitimize their advice. However, their advice took giant leaps from the management science, which simply doesn't support the authors' proposed practices. For example, one of the significant findings they cited was that leadership of companies are rated higher on all aspects of their leadership when the management of the companies recognize employees for good work. Then the authors give all sorts of advice and examples on which rewards (that cost money) managers should give employees. Recognition does not mean rewards, and in fact, there is a body of scientific study that shows that receiving rewards actually diminishes people's motivation. I wish the authors had acknowledged this and instead gave advice on how managers can become great at giving positive feedback.
Yes, recognition is important. But the authors use a poor interpretation of recognition throughout the book.
They devote a large chunk of one chapter talking about goes individual recognition is appreciated, whereas generic and team recognition is much less impactful. Then their ideas for recognition chapter was packed full of ways to show appreciation to an entire team. Definitely some incongruity there.
The introduction and first chapter are valuable. The rest of the book does not live up to the book's promise.
No, on the contrary, if you are looking to believe in the concept of employee recognition, they give plenty of numbers and studies that back up the idea the recognizing and rewarding employees is the way to go, however, I found the words 'study', 'research', were way overused. I just wanted to know how to do it better than I am already doing.
Informative inspiring thought provoking
This book is similar to the referral machine.
I need to listen to this one again. Its a constant barrage of good ideas, and you can't really take it all in in one listen. Too much good info!
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