"Empowerment" can be a mind-numbing topic, but in The 3 Keys to Empowerment, Ken Blanchard and his coauthors use concrete examples, a Q&A format, case histories, and entertaining comments to keep the discussion lively. The authors show that empowerment is not about giving people power, it's about releasing the power they already have.
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"Each chapter, arranged in a question-and-answer format, gives advice and details on realizing all the steps and processes. Scattered among the tips are relevant case histories, skills, and reinforcement from other consultants. One example is a mentions the art of effective praising, including the expression of sincere appreciation. And the authors stress that sharing information, at the very beginning, doesn't mean explaining a future vision and mission. Smart psychology at work." (Booklist)
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