The international best seller that revolutionized high-end selling!
Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential listening for anyone involved in selling or managing a sales force. Unquestionably the best-documented account of sales success ever collected and the result of the Huthwaite corporation's massive 12-year, one million dollar research into effective sales performance, this groundbreaking resource details the revolutionary SPIN (Situation, Problem, Implication, Need-payoff) strategy.
In SPIN Selling, Rackham, who has advised leading companies such as IBM and Honeywell, delivers the first book to specifically examine selling high-value product and services. By following the simple, practical, and easy-to-apply techniques of SPIN, listeners will be able to dramatically increase their sales volume from major accounts.
©2014 McGraw-Hill Education (P)2014 McGraw-Hill Education
Coming from a science background, I really appreciate the attention to proof and measurement that the author takes. Because of this emphasis on statistics, I am confident that this isn't just one successful salesperson's attempt to convey their own techniques. This book isn't about how to be charming or charismatic, let alone deceptive, but rather it's about what questions to ask the prospect and when, so they're naturally led to understand their needs, verbalize them, and make explicit connections about how your product is going to improve their lives. These realizations apparently give the greatest strength to your sales method. This book is going to be the basis for my sales calls as I move forward in selling my business.
I'm not a sales professional. I like the book because it was a good introduction. The book is about what makes successful "complex" sales, which involve multiple interactions between the buyer and the seller before a sale is made (like a new mainframe computer). Contrast this to simple sales, which involve only a single transaction (like a book).
Based on real research.
learned that in order to make selling useful, one has to have the buyer explicitly state the needs he/she needs fulfilled. talks about how to get the buyer to divulge these needs.
for trying to teach a very specific process of questioning for selling and needing to be able to remember and differentiate the different parts, author does a great job. amazing he could do that through an audio book. I sped it up to 1.25. and probably could have some more.
An abridged version and skilled narrator.
Look for an abridged version compiled specifically for audiobook format. If this is also narrated by Eli Wood, I suggest the listener preview the audio before buying. I found the narrator's sing-songy voice extremely difficult to follow.
Spin is an evidence based approach to selling, similar to "Challenger Sale" by Mathew Dixon. Most modern day sales books refer to spin selling so I thought it should be a must in my sales arsenal. The content is geared for the complex B to B sale of a high dollar amount. The authors talk about the fact that high priced and complex sales must be treated differently from those of low priced simple sales. The reason for the performance rating of two and one star off for my overall rating is that the reader (I believe the author) was much to quiet during the dictation. It is the only audiobook in my collection of about 25 that I had to have the volume up all the way and still had trouble hearing it.
Very well thought out content that has evidence behind every point made. In addition, the author did a great job telling case studies and real situations to exemplify the concepts in the book. He hit on many misconceptions that we have in the sales profession, such as, the close is the most important part of the sale, and that if a sales person is weak, they should work on their closing skills.
Difficult to hear. I loved the content but I had such a hard time with the volume.
The spin method, when put together was compelling.
A must read sales book for any professional, sales or not. I personally sell personal training to customers at prices between $300 and $1500. I felt that this book helped me identify my product as being just in between a simple sale and a complex sale. Thus, I feel that I can use several concepts in this book as part of my hybrid sales model. Don't overlook this book if you are in B to C sales, or network marketing, or small dollar amount sales. Despite it being geared toward the complex B to B high dollar sale, it teaches countless enduring truths about all types of sales.
The most practical and concise book on selling I have ever read. Leaves no doubt and in fact provides proof of the methodology's success after expertly explaining the step by step all while giving the reader the autonomy to implement the skills his/her own personal touch. The methodology resonates very well in my mind however I still want to read it twice!
Audio book lover with sci-fi leanings
I'm looking to transition from medical device technical support to life science sales and have built a sales coursework for myself that has begun with SPIN Selling. Most notably, SPIN has taught me to allow customers to identify and state the benefits of the product or service I am representing themselves through answering a series of implication questions that guide the customer to the need payoff of my services. Of course, there is much more here that ties this whole concept together and practical examples within the book that allow the listener to practice and adapt these concepts to their particular situations. Whether a complex or simple sale, the concepts found here are presented with professional narration and easy to follow concepts. If you struggle to identify implicit vs explicit customers needs or are unsure what these needs are, then this book will sharpen your skills and is worth the listen.
As an aside, I am also a big fan of the challenger sale, which references this books author in several places.
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