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No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to quickly resolve the conflicts that sometimes arise when diverse personalities work together. Learn how to: stand firm with those who bog your team down, help negative people develop a positive attitude, handle people who belittle others, and more. This program provides practical advice on how to quickly solve common issues that can prevent your team from reaching its goals. Suitable for all managers and supervisors.