But if you think that reengineering once was enough, think again. More changes, more challenges are coming in the twenty-first century. Now Hammer and Champy have updated and revised their milestone work for the New Economy they helped to create, promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
©1993 Michael Hammer; (P)1993 HarperCollins Publishers
"Management consultants Hammer and Champy thoughtfully critique the management procedures of American business and offer a promising prescription in this invigorating study." (Publishers Weekly)
If you are purchasing this book for a college class, DON'T. If you are buying it for your own reading pleasure or knowlege, it is a good book. The problem is it says it is a book, when in actuality, it is only a small small portion of the book. The stuff that is in here is definitely straight out of the text, but it is not the complete text. The total time for this guy to read the book to you is something like an hour and twenty. Do any of you honestly think a 200+ page book can be read to you in that amount of time? I didn't know how long the actual text was until after I wasted my money on this.
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