This Element is an excerpt from Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus by Michael A. Roberto, available in print and digital formats.
Use constructive conflict to drive better decision-making, greater innovation, and real competitive advantage. If an organization is saddled with a culture of polite talk, superficial congeniality, and low psychological safety, how can a leader spark greater candor? What tools can leaders employ to ignite a lively, constructive scuffle? Let's examine how one chief executive created a decision process that was "confrontational by design".
©2010 Pearson Education, Inc. (P)2009 Audible, Inc.
There are no listener reviews for this title yet.
Report Inappropriate Content
If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.