• Peak

  • How Great Companies Get Their Mojo from Maslow
  • By: Chip Conley
  • Narrated by: Chip Conley
  • Length: 7 hrs and 42 mins
  • 4.3 out of 5 stars (221 ratings)

Access a growing selection of included Audible Originals, audiobooks, and podcasts.
You will get an email reminder before your trial ends.
Audible Plus auto-renews for $7.95/mo after 30 days. Upgrade or cancel anytime.
Peak  By  cover art

Peak

By: Chip Conley
Narrated by: Chip Conley
Try for $0.00

$7.95 a month after 30 days. Cancel anytime.

Buy for $21.48

Buy for $21.48

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's summary

After a long climb to the pinnacle of the hospitality industry, Chip Conley - CEO and founder of Joie de Vivre Hospitality - was rocked to his foundation by a dramatic economic downturn. His company was suddenly undercapitalized and overexposed in the post-dot.com, post 9/11 economy. This desperate situation made Conley reaffirm his belief in psychologist Abraham Maslow's iconic concept of the Hierarchy of Needs and rely on Maslow's theory of human motivation to help his business flourish once more.

In Peak, Conley explores how Joie de Vivre - the second largest boutique hotelier in the world � overcame the storm that hit the travel industry by applying translations of Maslow's ideas to his company's winning business practices. Part memoir, part theory, and always practical, accessible, and engaging, Peak offers a behind-the-scenes look at Joe de Vivre's remarkable transformation.

Throughout this audiobook, Conley provides real-world examples from other companies including Google, Whole Foods Market, Harley-Davidson, and Southwest Airlines, and shows how anyone can bring similar changes to their own work and personal lives. Peak reveals the miracle of human potential and shows what can happen when employees live up to their full potential, customers are completely transformed by the experience they receive, and investors are fulfilled by leveraging the potential of their capital.

©2007 Chip Conley (P)2008 Gildan Media Corp

What listeners say about Peak

Average customer ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    109
  • 4 Stars
    77
  • 3 Stars
    29
  • 2 Stars
    3
  • 1 Stars
    3
Performance
  • 4 out of 5 stars
  • 5 Stars
    72
  • 4 Stars
    44
  • 3 Stars
    29
  • 2 Stars
    9
  • 1 Stars
    4
Story
  • 4.5 out of 5 stars
  • 5 Stars
    86
  • 4 Stars
    52
  • 3 Stars
    17
  • 2 Stars
    0
  • 1 Stars
    3

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    2 out of 5 stars

Aggregation of knowledge

Mr. Conley has basically aggregated the knowledge of a large number of business authors into one strategy for the hospitality industry which is difficult to apply to some business sectors. Unfortunately, it appears as though he has since changed his entire business plan to more match those competitors from whom he originally differentiated himself. Thus, the book often feels like a study in idealism versus hypocrisy. To top that off, Mr. Conley himself reads the book without much enthusiasm or fortitude, leaving the performance somewhat flat compared to professional voices and leaving room for doubt in what often comes across as a faith based proposal.
For the most part, the references in the book, which is heavily footnoted, are valuable. They make up the primary reason to recommend this listen.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

8 people found this helpful

  • Overall
    3 out of 5 stars

Buy the hard copy

As noted in other reviews, this is basically Chip's spin on many other business writers' works as they relate to his business. I found it interesting and helpful, but the highlight was adding some new books to my "I've got to read that" list. As such, a hard copy of the book with it's footnotes would be helpful.

Another reason to get a hard copy instead of an audio book is that The author's narration is pretty bad. It is almost unlistenable at times. It's as if he's reading the words for the first time.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

4 people found this helpful

  • Overall
    4 out of 5 stars

Good Book, horrible narration

The book's content is commendable, but the audio version is simply the worst I have ever listened to. Buy the hard copy.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Great intro to understanding Maslow and leadership

To lead using Maslow’s hierarchy of needs is a great way to understanding people’s needs starting at the base needs.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Incredibly insightful

Peak helped me reframe both my company and my personal life using Maslow’s hierarchy and the effect have been astoundingly clarifying. Very much enjoyed all aspects and in particular Chip’s approach to building his culture, his team and his company.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    5 out of 5 stars

Must read for all entrepreneur's

Maslos hierarchy is a best practice method for life and business. Chip summed it up beautifully.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

on par with Sinek

excellent read! it was simple and inspiring. lots of parallels with Simon Sinek's Start With Why.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    3 out of 5 stars

Some Good Stuff But Poorly Read

I've listened to many books now on audible and have found that on the 2 occasions that the book was read by the author I've ended up being very disappointed on the delivery. Even though there was some good stuff here the reader distracted me away from content. I found myself being relieved when the book was over.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars

Terrible book, only value is in quote collected

This is a terrible book. the author quotes many entrepreneurs. The quotes are the total value of the book. The actual authors contributions are meaningless and illogical.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    5 out of 5 stars

Valuable Book

A great read with some really valuable insights. He has synthesised many of Maslow's principles in a way that's approachable and very helpful.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!