International best-selling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking.
Why is it that some people have all the elements of success - education, skills, integrity, motivation - but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and nonverbal signals - in poker terms, "tells" - in business, to assess and influence others.
Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.
Jump-start your career as you discover how to:
Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this audiobook is your get-back-to-work bible.
©2010 Joe Navarro (P)2013 HarperCollinsPublishers
If you've read the author's other book "What Every BODY Is Saying," you'll find some repetition in the beginning of this book. This book is exactly what its title purport it to be - take your career from average to exceptional. Many of the observations that the author makes about businesses and individuals are obvious, like customers get upset when there's only one cashier to handle a long line and when another worker is called, the worker strolls to his station. Managers should be training their workers to be more responsive to customers if they want to keep their business. I think this book is still worth reading. Even if there is only a few good suggestions that you would apply, practicing some good work habits would improve your performance.
Not necessarily. But it's definitely way more convenient for me since I am able to listen to it when spending hours driving. I mean, I tried reading and driving at the same time...doesn't seem to work for some reason.
The concepts he teaches, especially the body language signs he teaches you all about are amazingly useful. I see these things in my every day life and it has been an immense eye-opener into the feelings of others around me, and these concepts have given me such a power to influence others and be effective in human interaction. As something that is accessible to anyone to use, it is unmatched in its usefulness and influence.
Chapter 4 and Chapter 9
Tons of things in the non-verbal world, which means that I use it every moment of my life; and this does not only include body language, but other non-verbals as well. Though I absolutely favor the body language aspect
Joe Navarro is a non-verbal genius. If you want to be more effective and influential in every interaction you are involved in among other people, read this book.
If this book is suppose to be a satire then, Bravo.
However as an iPhone listener, and not having access to the "advanced audio" while driving, all of the 40+ figures he refers to are points of contention. Every single time.
Also, the author while knowledgeable comes across as a Grade A dick. His treatment of those in customer service, as told by him, as well as all his other anecdotes of how awesome he is, leaves you with a disdain and contempt for him.
While he admits to being humbled at one point in his career it still comes across like he's bragging about his humbleness.
My advice there's plenty of other material out there on non verbal communication, body language, and business don't waste your time listening to this blowhard.
"A book to let you read others"
This was a great listening read! I learned what others think of me and how I can better portray my own power position through my body language. I took the information that Joe Navarro gave me in this book and used it in my job, with my family, my neighbors, and I saw what Joe Navarro meant, by looking at others body language while they were talking to one another or to me. I now know what my bosses think of me, and how I can be a more powerful communicator through the tools that Navarro gave me in this book. Do you wonder what people think of you? Do you wonder if your boss likes you? What your co-workers think of you and if they like you? Well, I suggest and recommend very highly that you read this book, it will finally give you the answers that you have been wondering about, you can figure out what they think. Not only can you understand what people think of you but also, Navarro teaches you how you can be a better negotiator and communicator based on your body language.
This book taught me what to look for in others body language and how they feel about me or those they interact with. I was able to take the information from this book and use it to see when people liked me, or not. To my great surprise, I noticed people I had thought liked me, turned out that they didn't, and those that I thought had no opinion of me, actually really liked me, according to what Navarro said, which was portrayed through their body language. I was able to read people better, and have, since listened to this book, also bought Navarro's other book, "What every BODY is saying" and will definitely listen to them over and over again, to gain an even better understanding of people, and myself, by observing my own and others non verbal communication through their body language,as well as those I observe at a distance.
Listening to this book was great fun, very insightful, and I learned a lot about my own body language that I give away to others and have since listening to this book been able to tone down some. If you are wondering what people really think of you, learn to read their non verbal body language by learning what to look for. Read this by Joe Navarro and you will shortly have the answers to what people think of you and how you show others what you think of them.
What ever BODY is saying, by Joe Navarro
I enjoyed the scene where Navarro describes a meeting setting and how women usually will tent their hands under the table, this caused me to realize that I have done this and started to tent my hands above the table instead of underneath. This was very insightful and I decided to tent my hands above instead of below the table. This seemed to have made the difference in that people seemed to listen to me better and agreed with me more when I spoke. Very surprising.
What are they thinking of me?
I hope to soon see another book from Navarro as he is very good at describing body language and I love to learn from him.
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