The New York Times and USA Today best seller!
The secret to successful word-of-mouth marketing on the social Web is easy: Be likable. A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther - and faster - than ever before.
LIkeable Social Media helps you harness the power of word-of-mouth marketing to transform your business; listen to your customers and prospects deliver value, excitement, and surprise; and most important, learn how to truly engage your customers and help them spread the word.
©2011 McGraw-Hill (P)2011 McGraw-Hill Education
"Dave Kerpen's insights and clear, how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant." (Jim McCann, founder of 1-800-FLOWERS.COM and Celebrations.com)
"Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world." (Seth Godin, author of Poke the Box)
"Dave gives you what you need: practical, specific how-to advice to get people talking about you." (Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking)
The book offers about 2 key insights (don't broadcast but listen and always be honest) and goes a long way to explain these from all kind of angles. The way Dave elaborates, doesn't add much to the basic insight,s so after a couple of chapters I just listened to the title and the intro and it got really boaring and repetitive.
Folks at Facebook.
Performance was ok, but it was hard to appreciate it when content was so shallow.
Disappointment, this material isn't worth a book that you would pay money - it just a series of self promoting blog posts.
Note to self: do your background work better, don't buy books from authors that clearly have self promoting in mind.
Facebook centric and a little dated though most of the principles apply across social networks.
Well read though the voice grated after a while... Sounded a little cheesy.
One of the better books about marketing through Social Media.
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