We are currently making improvements to the Audible site. In an effort to enhance the accessibility experience for our customers, we have created a page to more easily navigate the new experience, available at the web address www.audible.com/access.
 >   > 
Leading at a Higher Level | [Ken Blanchard]

Leading at a Higher Level

In Leading at a Higher Level, Blanchard and his colleagues have brought together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and how to make sure people know who you are, where you're going, and what will guide your journey. Blanchard then turns to your customer, extending his breakthrough work on delivering legendary service, creating "raving fans", and developing a true "customer mania".
Regular Price:$19.95
  • Membership Details:
    • First book free with 30-day trial
    • $14.95/month thereafter for your choice of 1 new book each month
    • Cancel easily anytime
    • Exchange books you don't like
    • All selected books are yours to keep, even if you cancel
  • - or -

Your Likes make Audible better!

'Likes' are shared on Facebook and Audible.com. We use your 'likes' to improve Audible.com for all our listeners.

You can turn off Audible.com sharing from your Account Details page.

OK

Publisher's Summary

From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of those around them. The Ken Blanchard Companies have helped thousands of organizations become more people-oriented, customer-centered, performance-driven, and more focused on leading for a higher purpose and a greater good.

Now, in Leading at a Higher Level, Blanchard and his colleagues have brought together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and how to make sure people know who you are, where you're going, and what will guide your journey. Blanchard then turns to your customer, extending his breakthrough work on delivering legendary service, creating "raving fans", and developing a true "customer mania". Next, he presents the definitive discussion of his renowned Situational Leadership techniques for leading yourself, individuals, teams, and entire organizations. Finally, he helps you discover the personal "leadership point of view" all truly great leaders possess and shows how to apply it throughout your entire life.

No matter who or where you are, you can "lead at a higher level", creating high-performing organizations that make life better for everyone you touch. This audiobook will help you every single step of the way.

PLEASE NOTE: The supporting charts and other documents for Leading at a Higher Level are available here.

©2007 Pearson; (P)2006 Audible, Inc.

What the Critics Say

"At Nissan, we have made these principles a core part of our leadership philosophy, better equipping our managers to bring out the great energies and talents of our employees." (Jim Irvine, Vice President of Human Resources, Nissan North America)
"At Southwest Airlines, we have always strived to lead at a higher level. We truly believe that profit is the applause you get for taking care of your internal and external customers. We have always insisted upon a happy, carefree, team-spirited - yes, even fun - working environment, which we think results in motivated employees who will do the right thing for their internal and external customers....this book will make a positive difference in your organization." (Colleen C. Barrett, President, Southwest Airlines)

What Members Say

Average Customer Rating

3.8 (214 )
5 star
 (74)
4 star
 (69)
3 star
 (36)
2 star
 (24)
1 star
 (11)
Overall
3.8 (78 )
5 star
 (28)
4 star
 (21)
3 star
 (16)
2 star
 (8)
1 star
 (5)
Story
3.7 (80 )
5 star
 (27)
4 star
 (23)
3 star
 (16)
2 star
 (7)
1 star
 (7)
Performance
Sort by:
  •  
    Xavier Country Club Hills, IL, USA 05-19-10
    Xavier Country Club Hills, IL, USA 05-19-10
    HELPFUL VOTES
    3
    ratings
    REVIEWS
    5
    1
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    "I once was blind but now I see...."

    I had the pleasure of being trained by Ken and Margie Blanchard. I am humbled to know that God has put so much information and COMPASSION into two people. I'm currently attending the Ken Blanchard School of Business at Grand Canyon University. This is one of my text books and the holy grail regarding servant leadership...A must have...

    3 of 3 people found this review helpful
  •  
    Tina Nibley, UT, United States 11-15-07
    Tina Nibley, UT, United States 11-15-07 Member Since 2007

    I'm a mom. I have drama in my life. I don't want books with the F-bomb, nor graphic violence. I read for fun and to bring my family together. I read for reducing stress levels. We have never had a television in our home and our children are now mid twenties to 19. We listen together and look for belly-wrenching laughter. So what is it like to live without a TV? Awesomely educational and inspirational. Each new book is a marvel.

    HELPFUL VOTES
    294
    ratings
    REVIEWS
    432
    377
    FOLLOWERS
    FOLLOWING
    20
    0
    Overall
    "Good book, good audio, a new perspective"

    I have listened to this book and found many good examples. I took my listening device on a recent personal trip that did not go well. This book had me looking at my own job, and my trip, in a different light. My perspective has changed.

    I will listen again and again. The content and narration were REALLY that powerful.

    7 of 8 people found this review helpful
  •  
    Denise Guthrie, OK, USA 07-28-08
    Denise Guthrie, OK, USA 07-28-08
    HELPFUL VOTES
    5
    ratings
    REVIEWS
    9
    4
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    "Practical guidance"

    A nice break from fable format often used by Blanchard. Full of practical and factual guidance for improving all aspects of leadership including self and staff development, and principles of situational leadership.

    2 of 2 people found this review helpful
  •  
    Ginger Georgia 08-17-14
    Ginger Georgia 08-17-14 Member Since 2012
    ratings
    REVIEWS
    64
    3
    Overall
    Performance
    Story
    "Solid read"
    Would you recommend this audiobook to a friend? If so, why?

    Blanchard continues with themes he has brought to life in other books. This is one to chew on but thought provoking and applicable.


    0 of 0 people found this review helpful
  •  
    MR Berwick Springs, Australia 10-25-13
    MR Berwick Springs, Australia 10-25-13
    HELPFUL VOTES
    3
    ratings
    REVIEWS
    36
    2
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "Mixed feelings"
    Is there anything you would change about this book?

    This books mixes up some interesting ideas with a load of unsupported assertions. It is clearly consultant speak, with many self-references, that fails badly in the test of critical thinking. Sure enough, some of the ideas were good and some of the suggestions may work, but I the potential repercussions were overblown.


    0 of 0 people found this review helpful
  •  
    Graham 01-14-12
    Graham 01-14-12
    HELPFUL VOTES
    2
    ratings
    REVIEWS
    5
    5
    FOLLOWERS
    FOLLOWING
    1
    0
    Overall
    Performance
    Story
    "The perfect summary of Blanchard's insight"
    Would you listen to Leading at a Higher Level again? Why?

    This is a wonderful collection of Blanchards works, sewn together into a mentoring session. Having been introduced to Blanchard some 20 or more years ago and read nothing of his since, this work is both reflective and refreshing.


    0 of 0 people found this review helpful
  •  
    jfhn 11-09-10
    jfhn 11-09-10 Member Since 2009
    HELPFUL VOTES
    14
    ratings
    REVIEWS
    45
    12
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    "Intresting"

    the book is straight to what a good leader needs...at the end it gets kinda boring but truly is a great book for anyone who`s trying to excel at this position

    0 of 0 people found this review helpful
  •  
    Martijn Berkel EnschotNetherlands 10-11-09
    Martijn Berkel EnschotNetherlands 10-11-09
    HELPFUL VOTES
    1
    ratings
    REVIEWS
    4
    2
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    "Interesting the whole ten hours"

    Leading at a higher level brings a wide perspective of information which are all very helpful and interesting for experienced or managers just starting.

    It is great to hear!

    0 of 0 people found this review helpful
  •  
    Mike Lutz, FL USA 11-04-08
    Mike Lutz, FL USA 11-04-08 Member Since 2005
    HELPFUL VOTES
    8
    ratings
    REVIEWS
    178
    4
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    "Mostly good"

    This is good summary of nearly every leadership and management concept/product that Blanchard & co have come up with in the last 30 years.

    0 of 0 people found this review helpful
  • Showing: 1-9 of 9 results

    There are no listener reviews for this title yet.

Report Inappropriate Content

If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.

Cancel

Thank You

Your report has been received. It will be reviewed by Audible and we will take appropriate action.