The Arbinger Institute is a consulting firm and scholarly consortium that includes people trained in business, law, economics, philosophy, the family, education, and psychology. Arbinger has worked with leaders from such major organizations as Microsoft, 3M, Cornell University, and the U.S. Navy.
©2000, 2002 The Arbinger Institute, Inc.; (P)2004 The Audio Partners
"Profound...engaging...packed with insight. I couldn't recommend it more highly." (Stephen R. Covey)
The material in this book is very thoughtful and enlightening. It needs a re-read and refresher as you try to apply these principles. The effort is worth it, it will have positive and lasting effects on your success.
I could have used this lesson 20 years ago. This would have made a huge difference in my career, marriage, and family. I am just thankful to have come across this book now. I consider this a must "listen to" for everyone who has to interact with anyone. I have, over and over again.
As one of the other reviewers pointed out, little in this book is novel. However, I do think this book has made a difference for me. As a manager I find it challenging to remain truly open to all the people I work with, and the central metaphor of the book has proven a useful way for me to monitor how I'm interacting with people.
That said, I would recommend the print version rather than this audio version. This is a book that deserves to be SCANNED, not read, certainly not listened to. I was offended by the story telling format in which the "lessons" are delivered by wise elder executives to a young manager. The the characters are absurdly shallow. An adult listener will have trouble identifying with the young manager, who is very immature. The pace is excruciatingly slow, made worse by chit-chat among the characters and the repeated reading, from the top, of the lists that the characters write on a board.
Right up there with "The Art of Profitability".
I was amazed and changed forever.
If you do not understand this book, play it again.
If you still don't get it, don't be suprised
when your hard work is all for nothing.
I picked this book up over 6 years ago not knowing what a treasure I had in my possession. This is a must read and then after you start applying it.. a continued must read that will feed your soul if you'll let it.
As I read this piece, I cringe. I cringe because I thought I was doing part to help those that needed it, and I was, but I have distanced myself and justified my negative actions. O was in the box most of the time.
A very reflecting read.
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